Director, Texas Operations Analytics

Purpose Financial

6d•Hybrid

About The Position

Purpose Financial, Inc. is an innovative consumer financial services company that offers a diverse suite of credit products, promoting financial inclusion and meeting consumers wherever they are. Through its brands, the company is committed to helping customers achieve their version of financial stability in the moment and in the future. Since 1997, Purpose Financial has been a pioneer in the consumer credit and financial services market offering money solutions in over 800 storefronts locations and online lending. Providing services in over 23 states, Purpose Financial employs over 2,500 team members. At Purpose Financial we are always on the lookout for motivated individuals who share in our values of mutual respect to join our team of outstanding professionals. Purpose Financial is looking for an analytically minded individual with keen business intuitions to answer high-impact product and business questions through intelligent use of data. As the Director of Texas Digital & Branch Operations Analytics at Purpose, you will work closely with Texas Leadership and other corporate Data Scientists to improve end-to-end user engagement, from application funnels to underwriting offers for our consumer lending products. The ideal candidate will possess an innate curiosity and a strong drive to continually refine and deliver the most advantageous loan options for our customers. Initially, this role demands direct involvement in analytical tasks, with a strategic focus on progressively developing and expanding a robust analytics team. As the Director of Texas Digital & Branch Operations Analytics, you will be a driving force behind our purpose to help each customer achieve their version of financial stability in the moment and in the future. Your strategic vision, leadership acumen, and commitment to innovation with profitable growth will define the success of Texas and contribute to our organization's current & future impact.

Requirements

Bachelor’s degree in quantitative Field (Engineering, Statistics, Mathematics, Economics, or another comparable quantitative field) and/or Business/Finance (MBA preferred).
Demonstrated track record of a minimum of 5 years in consumer lending (preferably within the non-prime sector), accompanied by a proven 3+ years of experience in leading functions and teams.
Written and verbal communications skills; adaptability and flexibility to a changing environment; and comfortable working in a dynamic, high volume, fast-paced environment.
Ability to understand and ensure compliance with policies, procedures, and laws governing our industry/business and products.
Fiananical services lending analytics experience is required; sub-prime preferred
5 + years of analytics experience with people, leadership experience and interest in guiding and building an elite analytics team.
Proficiency with programming in SQL scripting for data mining/extraction is a must
Detailed understanding of building good technical solutions with the ability to work with leaders, engineers and data scientists into troubleshooting and solving problems.
Ability to break large projects into smaller pieces to meet deadlines and ability to convert ideas into testable hypotheses and/or next steps.
Effectively use analytics tools such as Tableau/Sigma to diagnose issues and suggest improvements to drive key business metrics.
Demonstrate business acumen and quantitative thought leadership.
Strong sense of intellectual curiosity balanced with humility, drive, and teamwork.
Ability to operate at a speedy pace in research and implementation.

Responsibilities

Advanced Customer Behavior Analysis: Utilize sophisticated data analytics techniques to gain deep insights into customer behavior and interactions with our lending products.
Lead efforts to translate complex data into actionable strategies that improve customer processes – loan execution, payments, retention refi’s, and overall high yield customer funnel activity.
Collaboration and Execution: Forge strong partnerships with Texas Leadership and the Data Scientist (Credit Risk) teams to drive the development of innovative predictive models.
Spearhead initiatives for the continuous growth of our Texas P&L, aligning with business Objectives and Key Results (OKRs).
Strategic Advisory and Trend Identification: Function as a key strategic advisor to the Texas leadership team, leveraging data to solve complex problems, identifying market trends, and uncovering new opportunities.
Drive data-driven decision-making processes across the organization.
A/B Testing and Analytical Leadership: Oversee the design and administration of A/B tests across various channels for consumers in Texas.
Analyze test results meticulously, deriving meaningful insights to inform Texas business evolution and business strategy.
Performance Monitoring and Reporting: Develop and maintain comprehensive reports, dashboards, and metrics to continuously monitor and evaluate the performance of Texas.
Ensure these tools are accessible and understandable to stakeholders across the organization.
Team Building and Leadership: Eventually taking charge of building and scaling the Texas analytics team, fostering a culture of excellence, innovation, and continuous learning.

Benefits

Competitive Wages
Health/Life Benefits
Health Savings Account plus Employer Seed
401(k) Savings Plan with Company Match
Paid Parental Leave
Company Paid Holidays
Paid Time Off including Volunteer Time
Tuition Reimbursement
Business Casual Environment
Rewards & Recognition Program
Employee Assistance Program
Office in downtown Greenville that offers free parking, onsite gym, free snacks/drinks