Director, Technology Platforms (Fixed-Term Contract)

Mozilla

About The Position

Mozilla Foundation is a non-profit building a better technology future — powered by people, open by design, fueled by imagination. We deliver people-first alternatives to today’s extractive systems. We build side by side with developers, innovators and advocates, united in the belief that a better technology future is not only possible — it’s ours to create. Team The Technology Platforms team stewards the Mozilla Foundation’s technology platforms and products, provides partnership and expertise around tools selection, and works to understand business needs and impact goals to ensure our technology solutions effectively support the organization’s mission and teams. The Director, Technology Platforms is a strategic and operational leadership role responsible for executing the technology roadmap to support the Mozilla Foundation's mission and growth. This leader ensures that all underlying platforms—including data & analytics, web, and CRM systems—are robust, scalable, and aligned with organizational needs, driving efficiency and impact across the Foundation's programs.

Requirements

Demonstrated experience in digital, product, or technology leadership roles.
Strong organizational awareness and ability to navigate complex, matrixed teams.
Excellent communication skills — confident working with executives, reporting to leadership, and translating technical progress into organizational impact.
Experience managing and developing people managers and technical professionals.
Comfort making decisions, managing ambiguity, and prioritizing strategically.

Nice To Haves

Experience in partnering with fundraising teams to raise funds for key initiatives.

Responsibilities

Email Service Provider Migration by the end of Q1 2026.
Rebuild and launch of a new mozillafestival.org website; and final selection and implementation of event management technologies to deliver on the 2026 Mozilla Festival and other events at the Foundation.
Continued build out of mozillafoundation.org and grow web traffic by making the site more accessible, discoverable, and engaging.
Oversee changes and piloting updated grantmaking processes, ensuring historic data is imported and real-time data access is established.
Ensure datasets and datasources critical to the north star are available in the data warehouse and reporting is built and made available for impact reporting.
Oversee technology operations at the Foundation and liaising with key contacts at other Mozilla entities when needed.
Oversee the transition of and management of Common Voice; our premier open-source voice dataset project.
Provide steady and strategic leadership to the Technology team, ensuring continuity of priorities and clarity of direction.
Act as a strategic partner to organizational leadership on technology, data, and digital infrastructure decisions.
Oversee ongoing projects and cross-functional initiatives that align with the Foundation’s strategic priorities and digital transformation goals.
Support strategic decision-making related to technology systems, investments, and vendor relationships.
Serve as a key liaison to the Leadership Team, ensuring visibility into progress, risks, and opportunities within the technology portfolio.
Oversee the Technology team’s budget, ensuring responsible stewardship of financial resources and alignment of spending with organizational priorities.
Provide strategic direction and prioritization across the Foundation’s product portfolio, ensuring alignment with organizational strategy and impact goals.
Ensure the continued development and delivery of digital products and platforms that serve staff, community, and partner needs.
Maintain momentum and accountability on key initiatives by fostering strong collaboration between the Technology team and other cross-functional teams.
Bring a strong digital and technology perspective to organizational planning and reporting, ensuring insights and updates are effectively communicated to leadership.
Champion a culture of learning, experimentation, and responsible technology use across the Foundation’s digital products.
Provide management and mentorship to the Technology team’s managers and staff, ensuring clarity of roles, priorities, and expectations.
Support and coach managers in balancing day-to-day operations with strategic alignment.
Foster a collaborative, inclusive, and supportive team culture that reflects Mozilla’s values.

Benefits

Private Medical Insurance
Extended Sick Leave
Global Employee Assistance Program (EAP)
Retirement Plan contributions
Paid Time Off: 20 days annual leave + sick days and your birthday
Company Holidays + Shutdown
Wellness budget
Professional Development budget
Top up program for Pregnancy and Parental leaves
Benefits are subject to change at any time at the discretion of Mozilla Foundation.