Director, Technical Programs

PayPal•San Jose, CA

41d•Hybrid

About The Position

PayPal has been revolutionizing commerce globally for more than 25 years. Creating innovative experiences that make moving money, selling, and shopping simple, personalized, and secure, PayPal empowers consumers and businesses in approximately 200 markets to join and thrive in the global economy. We operate a global, two-sided network at scale that connects hundreds of millions of merchants and consumers. We help merchants and consumers connect, transact, and complete payments, whether they are online or in person. PayPal is more than a connection to third-party payment networks. We provide proprietary payment solutions accepted by merchants that enable the completion of payments on our platform on behalf of our customers. We offer our customers the flexibility to use their accounts to purchase and receive payments for goods and services, as well as the ability to transfer and withdraw funds. We enable consumers to exchange funds more safely with merchants using a variety of funding sources, which may include a bank account, a PayPal or Venmo account balance, PayPal and Venmo branded credit products, a credit card, a debit card, certain cryptocurrencies, or other stored value products such as gift cards, and eligible credit card rewards. Our PayPal, Venmo, and Xoom products also make it safer and simpler for friends and family to transfer funds to each other. We offer merchants an end-to-end payments solution that provides authorization and settlement capabilities, as well as instant access to funds and payouts. We also help merchants connect with their customers, process exchanges and returns, and manage risk. We enable consumers to engage in cross-border shopping and merchants to extend their global reach while reducing the complexity and friction involved in enabling cross-border trade. Our beliefs are the foundation for how we conduct business every day. We live each day guided by our core values of Inclusion, Innovation, Collaboration, and Wellness. Together, our values ensure that we work together as one global team with our customers at the center of everything we do - and they push us to ensure we take care of ourselves, each other, and our communities. Job Summary: This job provides strategic leadership and direction for the organization's engineering operational programs. This role involves aligning engineering initiatives with business objectives and driving program success through effective management of engineering, technical, and procurement activities. Job Description: Essential Responsibilities: Scope: The project & program responsibilities are focused on the delivery of a product or computer-based system from design to release for customers. Develop and implement the strategic vision for engineering operational programs. Oversee the planning and execution of engineering programs. Ensure alignment of engineering programs with business goals. Manage and mentor program managers and engineering teams. Monitor program performance and drive continuous improvement. Communicate program status and strategic initiatives to executive leadership. Manage program budgets and financials. Expected Qualifications: Minimum of 15 years of relevant work experience and a Bachelor's degree or equivalent experience. Proven ability to manage large, complex engineering programs. Additional Responsibilities & Preferred Qualifications: Job Title: Director, Head of TPM / Chief of Staff - Venmo Job Description: The Director, Head of TPM / Chief of Staff for Venmo will play a pivotal role in overseeing the strategic initiatives and operational excellence across Venmo Engineering. We are looking for a highly driven, self-motivated individual to work with Venmo teams under the Venmo Chief Technology Officer (CTO) as well as align with PayPal Consumer Engineering on cross-functional organization's vision and goals. The role requires a blend of technical expertise, strategic thinking, and leadership skills to modernize and optimize engineering processes and deliver high-quality consumer products. The ideal candidate will possess a strong technical background, exceptional leadership skills, and the ability to manage complex projects and cross-functional teams. Locations: Essential Responsibilities: Drive the vision and strategy goals for Venmo business operations. Provide key inputs as an industry leader and expert. Drive long-term success strategy of the function in partnership with functional leaders. Ensure strategic objectives are met and resources are effectively allocated. Provide oversight and support for planning and management of financial, budget, and headcount targets. Act as a liaison between business leadership, staff, and other key partners. Develop and oversee Objectives and Key Results (OKRs) addressing gaps in business and operations.

Requirements

Minimum of 15 years of relevant work experience and a Bachelor's degree or equivalent experience.
Proven ability to manage large, complex engineering programs

Responsibilities

Develop and implement the strategic vision for engineering operational programs.
Oversee the planning and execution of engineering programs.
Ensure alignment of engineering programs with business goals.
Manage and mentor program managers and engineering teams.
Monitor program performance and drive continuous improvement.
Communicate program status and strategic initiatives to executive leadership.
Manage program budgets and financials.
Drive the vision and strategy goals for Venmo business operations.
Provide key inputs as an industry leader and expert.
Drive long-term success strategy of the function in partnership with functional leaders.
Ensure strategic objectives are met and resources are effectively allocated.
Provide oversight and support for planning and management of financial, budget, and headcount targets.
Act as a liaison between business leadership, staff, and other key partners.
Develop and oversee Objectives and Key Results (OKRs) addressing gaps in business and operations.