Director, Tech Program Management

Oscar Health Insurance•New York, NY

48d•$192,000 - $252,000•Hybrid

About The Position

The Director, Technical Program Management role will design, build, and execute upon an operating model that supports Technology teams, such as Product, Engineer, Design, and Data. This role is responsible for the execution of critical business initiatives that span across a complex, matrixed organization measured through outcome achievement. This person is a systems thinker who blends operational excellence with a deep understanding of product development. You will report into a Sr. Director, Product. Work Location: This position is based in our New York City office, requiring a hybrid work schedule with 3 days of in-office work per week. Thursdays are a required in-office day for team meetings and events, while your other two office days are flexible to suit your schedule. #LI-Hybrid Pay Transparency: The base pay for this role is: $192,000 - $252,000 per year. You are also eligible for employee benefits, participation in Oscar's unlimited vacation program, company equity grants and annual performance bonuses.

Requirements

8+ years of experience in product operations, product management, or program management.
3+ years in a leadership role.
Proven success designing and scaling product development processes in a technology environment with enterprise clients and/or complex internal stakeholder groups.
Strong communication skills. Proficient at distilling crisp and clear messages tailored for the audience.
Strong operational skills. Proficient and designing right-weight processes for planning, project definition, requirements definition, release planning, and internal enablement, facilitating adoption, and evolving those processes as needs change.
Able to influence at all levels of the organization.
Bachelor's degree or 4 years commensurate experience.

Nice To Haves

Metrics-driven program and project management approach, constantly guiding business partners towards 'zero defects'.
Experience managing a technical or system implementation.

Responsibilities

Design, implement, and continuously refine the product operating model including planning cadences, goal setting, business reviews, stakeholder forums, roadmapping, and release processes.
Drive adoption of consistent best practices for discovery, business cases, experimentation, and delivery across multiple product teams.
Partner with internal stakeholders across claims operations, clinical operations, finance, medical economics, member services, and the Oscar executive team to create transparent and effective collaboration around product planning and execution.
Facilitate portfolio-level prioritization, ensuring company strategy is translated into clear, measurable product objectives.
Select, implement, and administer the product tech stack such as roadmapping tools to streamline work and maintain a single source of truth.
Champion a culture of continuous improvement by supporting investments in engagement and change management efforts across the organization
Coach product managers and stakeholders on processes that drive focus and measurable impact.
Support departmental budgeting process including support business case justification for major investments.
Compliance with all applicable laws and regulations
Other duties as assigned