Director, Taxonomy & Tagging Center of Excellence (COE)

Bristol Myers Squibb•Princeton, NJ

16d

About The Position

Challenging. Meaningful. Life-changing. Those aren’t words that are usually associated with a job. But working at Bristol Myers Squibb is anything but usual. Here, uniquely interesting work happens every day, in every department. From optimizing a production line to the latest breakthroughs in cell therapy, this is work that transforms the lives of patients, and the careers of those who do it. You’ll get the chance to grow and thrive through opportunities uncommon in scale and scope, alongside high-achieving teams. Take your career farther than you thought possible. Bristol Myers Squibb recognizes the importance of balance and flexibility in our work environment. We offer a wide variety of competitive benefits, services and programs that provide our employees with the resources to pursue their goals, both at work and in their personal lives. Read more: careers.bms.com/working-with-us . Summary: The Director, Taxonomy & Tagging Center of Excellence (CoE) is responsible for establishing and leading the enterprise taxonomy and tagging standards, governance, and enablement capability for Bristol Myers Squibb’s Commercialization organization. This role owns the design, implementation, and continuous improvement of the classification frameworks, metadata schemas, tag libraries, and governance processes that power our omnichannel content, customer data, and engagement ecosystems. The Director will partner with the CRM/Marketing Automation, Omnichannel Engine, Business Insights and Technology, and Worldwide Commercialization Excellence teams to ensure that taxonomy and tagging enable rapid asset discovery, personalization, automation, and performance measurement across all Therapeutic Areas. They will build the COE operating model, lead a team of taxonomy specialists, tag librarians, and tooling experts, and drive adoption of taxonomy best practices across business, BI&T, Sales, and vendor teams. The Director will also ensure that taxonomy and tagging frameworks support integration, analytics, agentic use cases, and regulatory compliance. Through strategy, governance, training, and continuous refinement, this role ensures Bristol Myers Squibb’s omnichannel ecosystem becomes more efficient, data-rich, and scalable.

Requirements

Bachelor’s degree in Information Science, Computer Science, Data Management, Business, or a related field (advanced degree preferred)
Minimum 8+ years of experience in life sciences, pharmaceutical, or healthcare industry, including taxonomy, metadata, data management, or commercial operations
Expertise in designing and managing enterprise taxonomies, metadata frameworks, and tag libraries
Hands-on experience with taxonomy/tagging platforms, DAM/CMP systems, Veeva Vault PromoMats, CRM/marketing automation, or CDP/MDM platforms
Proven experience establishing governance models, change-control processes, and operating frameworks for taxonomy & tagging standards
Technical proficiency with metadata, ontology, classification engines, auto-tagging and AI-assisted metadata enrichment solutions
Experience leading cross-functional teams, including taxonomy specialists, tag librarians, tool/platform experts, and vendors
Track record of supporting personalization, analytics, automation, and regulatory compliance via taxonomy and tagging practices
Strong communication, training, and stakeholder engagement capabilities to drive adoption of taxonomy and tagging best practices
Taxonomy & Metadata Strategy Expertise in designing enterprise taxonomies, metadata frameworks, tag libraries, and governance models in commercial/content ecosystems.
Strong ability to map business/marketing workflows into tag architecture and metadata schemas that support personalization, automation and analytics.
Platform Integration & Data Fluency Understanding of how taxonomy and tagging feed into CRM, marketing-automation, content-management, analytics, and orchestration engines.
Ability to engage with Business Insights and Technology to ensure tags align with identity management, segmentation, master data and unified customer views.
Taxonomy & Tagging Technology Proficiency Strong understanding of enterprise taxonomy/tagging solutions and their configuration within content and data platforms (e.g., DAM/CMP, Veeva Vault PromoMats, CRM/MA systems, CDP/MDM environments)
Ability to evaluate, select, and optimize tooling that supports metadata governance, asset discovery, and automation enablement
Familiarity with auto-tagging, AI-assisted metadata enrichment, and classification engines to improve accuracy and operational efficiency
Governance & Operating Model Leadership Skilled at building and governing Centres of Excellence, including policies, process design, stakeholder engagement and performance measurement.
Comfortable leading change-control frameworks, versioning models, and service-level agreements for taxonomy/tagging capabilities.
Stakeholder Engagement & Influence Proven ability to work cross-functionally (Marketing, Sales, Market Access, Medical, Business Insights and Technology) to align tagging practices and enforce adoption.
Strong communication skills to explain metadata architecture and classification rules in business-friendly terms.
Change Management & Enablement Deep experience training and enabling teams in new ways of working around asset tagging, metadata use, and discoverability.
Ability to drive cultural uptake of tagging discipline, tag reuse, and metadata governance in a high-volume commercial environment.
Innovation & Automation Orientation Awareness of new technologies (auto-tagging, GenAI models, taxonomy suggestion engines) and how they can scale tagging operations.
Ability to pilot, evaluate and integrate new tools to improve tagging speed, accuracy, and ROI.
Operational Efficiency & Performance Focus Metrics-driven orientation: uses tag compliance, discovery time, reuse rate, asset search efficiency, and taxonomy usage to drive improvement.
Strong focus on reducing waste, driving standardization, and improving the speed and quality of omnichannel activation via improved metadata/tag frameworks.

Responsibilities

Define & Maintain Enterprise Taxonomy & Tagging Framework
Build the Tagging COE Operating Model & Governance
Enable Omnichannel Execution, Automation & Analytics
Ensure Asset Discovery, Compliance & Efficiency
Drive Adoption, Training & Change Management
Continuous Improvement & Innovation
Drive Cross-Functional, Cross-Market, and Cross-TA Alignment
Enable Tagging Tooling, Automation & Data Integrity
Build, Lead & Develop a High-Performing Taxonomy & Tagging Team

Benefits

Health Coverage: Medical, pharmacy, dental, and vision care.
Wellbeing Support: Programs such as BMS Well-Being Account, BMS Living Life Better, and Employee Assistance Programs (EAP).
Financial Well-being and Protection: 401(k) plan, short- and long-term disability, life insurance, accident insurance, supplemental health insurance, business travel protection, personal liability protection, identity theft benefit, legal support, and survivor support.
Work-life benefits include: Paid Time Off US Exempt Employees: flexible time off (unlimited, with manager approval, 11 paid national holidays (not applicable to employees in Phoenix, AZ, Puerto Rico or Rayzebio employees) Phoenix, AZ, Puerto Rico and Rayzebio Exempt, Non-Exempt, Hourly Employees: 160 hours annual paid vacation for new hires with manager approval, 11 national holidays, and 3 optional holidays Based on eligibility, additional time off for employees may include unlimited paid sick time, up to 2 paid volunteer days per year, summer hours flexibility, leaves of absence for medical, personal, parental, caregiver, bereavement, and military needs and an annual Global Shutdown between Christmas and New Years Day. All global employees full and part-time who are actively employed at and paid directly by BMS at the end of the calendar year are eligible to take advantage of the Global Shutdown.

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