Director, Talent Development

Harlem Children's ZoneNew York, NY
7hHybrid

About The Position

Harlem Children’s Zone(HCZ) — a world-renowned education and poverty-fighting organization based in New York — seeks an enthusiastic, dedicated, and mission-aligned Director of Talent Development to join our Human Resources Team. The Director of Talent Development will bring a passion for the mission of Harlem Children’s Zone: break the cycle of intergenerational poverty with comprehensive, on-the-ground programming that builds up opportunities for children and families to thrive in school, work, and life. We are seeking a strategic, forward-thinking, and influential Director of Talent Development to lead enterprise-wide learning initiatives that drive employee growth, leadership capability, and organizational performance. This role is a key architect of our talent strategy, integrating Learning & Development (L&D) with broader Talent Management and Performance Management frameworks. The ideal candidate will demonstrate executive presence, strategic foresight, and the ability to serve as a trusted advisor and thought partner to senior leadership. For more information, check out Want to Work at Harlem Children’s Zone? Here’s 7 Things You Need to Know.

Requirements

  • Bachelor’s degree in Human Resources, Organizational Development, Education, Psychology, or related field (Master’s preferred)
  • 8+ years of progressive experience in Learning and Development, with 3+ years in a leadership role
  • Proven success in designing and executing enterprise-wide L&D strategies
  • Expertise in adult learning principles, instructional design, and performance consulting
  • Experience with LMS platforms (e.g., LearnUpon, LinkedIn Learning) and performance systems (e.g., Lattice)
  • Strong facilitation, communication, and stakeholder management skills
  • Ability to lead through influence and collaborate across a matrixed organization

Nice To Haves

  • Professional certifications (e.g., CPLP, CPTD, SHRM-SCP, SPHR) are preferred
  • Experience in a global, high-growth, or matrixed environment is preferred
  • Background in organizational development and change management is preferred

Responsibilities

  • Develop and execute a comprehensive L&D strategy aligned with organizational goals, workforce needs, and future capabilities
  • Serve as a strategic advisor to senior leaders on learning, leadership development, and performance enablement
  • Champion a culture of continuous learning and capability building across all levels of the organization
  • Lead the design and facilitation of scalable learning programs, including onboarding, technical training, DEI, compliance, and leadership development
  • Conduct learning needs assessments to identify skill gaps and development opportunities
  • Oversee blended learning experiences using modern platforms and instructional design methodologies (e.g., ADDIE, SAM)
  • Define and track KPIs to measure learning effectiveness, engagement, and business impact
  • Leverage data and dashboards (e.g., Power BI, Tableau) to inform decision-making and optimize program ROI
  • Partner with People Analytics to ensure alignment with broader HR metrics and reporting
  • Align L&D initiatives with performance management systems (e.g., Lattice) and succession planning frameworks
  • Support talent reviews, assessments, and the use of tools such as the 9-box model to identify and develop high-potential talent
  • Collaborate with HR Business Partners to embed learning into career development and performance processes
  • Lead and develop a high-performing L&D team and manage external training partners
  • Build strong relationships with internal stakeholders to co-create learning solutions that meet business needs
  • Communicate with clarity and influence across all levels, demonstrating executive presence and strategic thinking

Benefits

  • Highly competitive base salaries
  • No-cost health insurance
  • Annual performance bonuses
  • Deferred bonus programs
  • Paid time off
  • Employee referral bonus
  • Life Insurance
  • Short-and long-term disability
  • Additional voluntary benefits
  • Wellness discounts
  • Commuter benefits
  • Financial wellness perks
  • Additional Benefits (Discounts on flights, hotels, theme parks, concert tickets, and more.)
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