Director, Systems Engineering

MFS•Boston, MA

8h•$155,000 - $233,000•Hybrid

About The Position

At MFS, you will find a culture that supports you in doing what you do best. Our employees work together to reach better outcomes, favoring the strongest idea over the strongest individual. We put people first and demonstrate care and compassion for our community and each other. Because what we do matters – to us as valued professionals and to the millions of people and institutions who rely on us to help them build more secure and prosperous futures. THE ROLE This leadership role oversees Infrastructure, Cloud, Platform Engineering and Platform Support at MFS, managing both strategic direction and day-to-day operations. The role leads through Sr. Managers and Directors and has full accountability to ensure availability, performance, and evolution of platform engineering and L1/L2 platform support; and infrastructure technologies across global offices—especially focusing on Microsoft Azure, open systems (Linux/Unix/Windows), storage optimization, and database platforms. The ideal candidate is a visionary, hands-on leader with deep technical expertise, strong business alignment, and a passion for operational excellence, innovation, and compliance.

Requirements

Bachelor’s degree in Business, Computer Science, IT, or equivalent experience.
12+ years in IT within financial services, with 7+ years in management.
Deep technical expertise in infrastructure, cloud migration, systems architecture, databases, platform engineering and support models.
Strong leadership, interpersonal, communication, and negotiation skills.
Experience managing global IT operations, including off-hours support.
Proven ability to coach and develop high-performing teams.
Skilled in vendor management, contract negotiation, and setting service expectations.
Committed to technology best practices and standardization.

Responsibilities

Technology Leadership & Strategy Lead Infrastructure, Cloud, Platform Engineering and Platform Support. This includes and is not limited to: Cloud (Azure), servers, storage, databases (Oracle, SQL, Sybase), and data center operations.
Define Infrastructure, Cloud, Platform Engineering and Platform Support strategies/roadmaps that support MFS’ business goals and align with corporate IT direction.
Ensure 24/7 systems availability across corporate headquarters and satellite offices.
Team Management & Talent Development Direct and mentor managers across teams such as Platform Engineering/Support, Database Services, UNIX/Windows Systems, Web Services, and Storage.
Oversee hiring, training, performance management, and career development.
Set departmental goals and ensure alignment with organizational standards.
Operational & Project Execution Manage large-scale platform engineering/support and infrastructure projects, including planning, budgeting, implementation, and ongoing support.
Establish and maintain technical standards and controls to meet audit, regulatory, and security requirements.
Lead efforts to remediate audit/security gaps with clear operating plans.
Vendor & Stakeholder Engagement Build and maintain relationships with vendors, managing contract negotiations and SLAs.
Collaborate across departments and with Business Relationship Managers to ensure technology solutions align with business needs.
Present infrastructure strategies and updates to senior leadership.
Budget & Policy Oversight Develop and manage budgets for assigned areas and contribute to broader GIT financial planning.
Propose and refine policies to improve resource efficiency, service delivery, and compliance.

Benefits

MFS contributes an amount equal to 15% of your base salary to your retirement account that is separate from the company -sponsored 401(k)
Education Assistance: MFS contributes $100 monthly up to $10,000 lifetime maximum directly to loan provider
Education Assistance: Tuition reimbursement up to $8,000 annually
Education Assistance: Access to discounted tutors and college coaches
Generous time off and fully paid leaves including 20-weeks for maternity, 12-weeks for parental and caregiver leaves
Choice of medical and dental plans and an and an employer contribution into the Health Savings Account
Tax deferred commuter benefits & flexible spending accounts (medical & dependent care)
Wellness Programs: Robust wellness webinars, employee assistance program with a focus on mental health, subsidized fitness benefit via Wellhub (formerly Gympass), where you can workout at gyms, studios and boutique fitness locations near you, join virtual personal training sessions and access a wide variety of well-being apps

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