director, Supplier Food Safety & Quality

Starbucks Coffee Company•Seattle, WA

3h•Onsite

About The Position

From the beginning, Starbucks set out to be a different kind of company. One that not only celebrated coffee and the rich tradition, but that also brought a feeling of connection. We are known for developing extraordinary leaders who share this passion and are guided by their service to others. This role drives Starbucks' supplier strategy, ensuring operational excellence, risk mitigation, and brand integrity across food, beverage, and non-food categories. The position leads initiatives and a team of talented partners that safeguard quality, elevate supplier performance, and deliver sustainable value to one of the world's most iconic brands. As a director, Supplier Food Safety & Quality, you will Supplier Strategy: Develop and execute a risk-based supplier management framework that aligns with Starbucks' mission and long-term growth objectives. Supply Chain Transformation: Lead innovation in Supply Base Management (SBM) to anticipate market trends, mitigate risks, and ensure resilience. Quality & Compliance Leadership: Champion food safety and quality standards across a vast, multi-tiered supplier network, company-owned roasting plants, and Starbucks Reserve Kitchen (SRK) locations. Process Excellence: Implement advanced process capability programs to enhance supplier reliability and consistency. Leadership: Direct, guide and manage teams across five pillars of Supplier FSQ, including Food & Non-Food Supply, Beverage Supply, Internal Manufacturing, Distribution, and Process Capability. Cross-Functional Collaboration: Partner with sourcing, distribution, transportation, manufacturing, and product development teams to optimize network performance. Incident Management: Oversee escalation protocols and Trace & Hold processes to ensure rapid resolution and protect brand reputation. Strategic Partnerships: Build and maintain relationships with key suppliers and strategic partners to drive innovation and shared value. Approach: Models leadership behaviors that are grounded in Starbucks Mission and Values. Performance: Prioritizes the engagement, development and capability-building of all members of their team in service of creating a culture of high performance.

Requirements

Bachelor's degree in food science, Supply Chain, Business Administration, Engineering, or related field.
Global supplier management, regulatory frameworks, risk assessment, food safety compliance, strategic negotiation, and cross-functional leadership.
10+ years in food and beverage industry in a quality and food safety leadership role for a multinational organization.
Must have held a manufacturing plant-based position in Quality and Food Safety for a food or beverage plant.
Deep understanding of GFSI benchmark requirements and success implementing programs capable of exceeding those requirements.

Nice To Haves

MBA or advanced degree in Food Science, Supply Chain, or Operations
Experience in Fortune 500 or global consumer brands
Expertise in sustainability and ethical Food Safety practices

Responsibilities

Develop and execute a risk-based supplier management framework that aligns with Starbucks' mission and long-term growth objectives.
Lead innovation in Supply Base Management (SBM) to anticipate market trends, mitigate risks, and ensure resilience.
Champion food safety and quality standards across a vast, multi-tiered supplier network, company-owned roasting plants, and Starbucks Reserve Kitchen (SRK) locations.
Implement advanced process capability programs to enhance supplier reliability and consistency.
Direct, guide and manage teams across five pillars of Supplier FSQ, including Food & Non-Food Supply, Beverage Supply, Internal Manufacturing, Distribution, and Process Capability.
Partner with sourcing, distribution, transportation, manufacturing, and product development teams to optimize network performance.
Oversee escalation protocols and Trace & Hold processes to ensure rapid resolution and protect brand reputation.
Build and maintain relationships with key suppliers and strategic partners to drive innovation and shared value.
Models leadership behaviors that are grounded in Starbucks Mission and Values.
Prioritizes the engagement, development and capability-building of all members of their team in service of creating a culture of high performance.

Benefits

medical, dental, vision, basic and supplemental life insurance, and other voluntary insurance benefits
short-term and long-term disability
paid parental leave
family expansion reimbursement
paid vacation from date of hire
sick time (accrued at 1 hour for every 25 hours worked)
eight paid holidays
two personal days per year
participation in a 401(k) retirement plan with employer match
a discounted company stock program (S.I.P. )
Starbucks equity program (Bean Stock)
incentivized emergency savings
financial well-being tools
100% upfront tuition coverage for a first-time bachelor's degree through Arizona State University's online program via the Starbucks College Achievement Plan
student loan management resources
access to other educational opportunities
backup care
DACA reimbursement