FranU Director Student Success (Title III)

FMOLHS•Baton Rouge, LA

About The Position

The Director of Student Success will oversee the development, implementation, and continuous improvement of comprehensive student support services, including academic coaching, professional tutoring, peer mentoring, and early alert systems. This role is instrumental in advancing student retention, persistence, and graduation, with a special focus on pre-clinical and clinical healthcare solutions. This role will report to the Project Director of Title III and supervise the Director of Student Success, Student Success Coaches, and the Manger of Advising. This role will collaborate closely with Academic Affairs, Student Affairs, Academic Advising, the Learning Resource Center, Counseling Services, and other campus partners.

Requirements

Minimum of two (2) years of experience managing student support or student life programs in higher education
Demonstrated expertise in retention strategies, academic coaching, tutoring, or mentoring
Experience with data-driven program evaluation and reporting
Master’s Degree or higher in Education, Counseling, Psychology, Student Affairs, or a related field
Strong interpersonal, organizational, and communication skills
Commitment to equity, inclusion, and student-centered service

Responsibilities

Provides clear direction and strategic planning for student success initiatives
Manages high-quality, evidence-based support services
Fosters professional growth and maintains high standards of service
Utilizes robust data collection and analysis for program improvement
Implements individualized interventions for at-risk students
Facilitates effective communication and teamwork across campus
Ensures programs are accessible and inclusive for all students
Conducts evaluations and institutionalizes effective practices for long-term success
Perform other duties as assigned

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