Director, Strategy & Operations
About The Position
We’re hiring a Director, Strategy & Operations to lead one of the most important business areas within Dasher & Logistics. In this role, they will set the strategy and own results across cost management, incremental revenue, delivery quality, efficiency, and/or fulfillment capacity. They will translate company goals into clear, measurable plans, lead a team of senior managers and operators, and serve as the decision-maker for their business area. Success in this role means delivering durable business impact while building a high-performing and inclusive organization. You will report into a Senior Director on our Dasher & Logistics team in our Strategy & Operations organization. We expect this role to be hybrid with some time in-office and some time remote.
Requirements
- You have 10+ years of experience in strategy, operations, consulting, technology, finance, or a related field, and experience leading managers or senior leaders
- You have owned large, complex business areas with clear accountability for financial and operational results
- You have experience building data-driven strategies and translating insights into measurable execution plans
- You are comfortable influencing senior executives and aligning cross-functional partners around shared goals
- You have experience building and developing high-performing, inclusive teams
Responsibilities
- Own end-to-end business outcomes, including cost per order, delivery quality, efficiency, fulfillment rate, and/or incremental revenue generation
- Define the strategy for your organization and translate it into clear goals, measurable milestones, and accountable owners
- Partner cross-functionally with Product, Engineering, Finance, and Operations leaders to align on priorities and deliver shared outcomes
- Serve as the escalation point for complex issues, proactively identify risks, and adjust plans to keep goals on track
- Build and develop a team of leaders, creating clarity, accountability, and strong engagement across your organization
Benefits
- a 401(k) plan with employer matching
- 16 weeks of paid parental leave
- wellness benefits
- commuter benefits match
- paid time off and paid sick leave in compliance with applicable laws (e.g. Colorado Healthy Families and Workplaces Act)
- medical, dental, and vision benefits
- 11 paid holidays
- disability and basic life insurance
- family-forming assistance
- a mental health program
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What This Job Offers
Job Type
Full-time
Career Level
Director
Education Level
No Education Listed
