Director, Strategic Project Management

Crunch•Dallas, TX

30d•Hybrid

About The Position

Crunch is conducting a search for a high-performing Director, Strategic Project Management to elevate project delivery and organizational impact. This position is an essential evolution of the project management function within and requires an individual who can accelerate value creation and advance our project maturity. The successful candidate operates in two high-impact capacities: 1) Strategic Project Leadership - owning and delivering the most strategic and complex initiatives Tier 1 strategic projects across member retention and experience, club infrastructure and inclusive of other technology while supporting Tier 2 initiatives as capacity allows. 2) PMO COE Ambassador - adopting and actively evolving PMO tools, processes, and governance, and leading by example in excellent usage of Smartsheet and other PMO tools across all phases of the project life cycle. Champion and evangelize more robust PMO platforms as function accelerates and gains traction. Why This Role Matters This is not just a PM role, it is a critical driver of Crunch success, system excellence, and brand trust. You will help navigate one of the most complex and vital intersections in the business, supporting initiatives that impact hundreds of owners, thousands of members, and the future of the Crunch brand.

Requirements

Bachelor's degree required (Business, Engineering, or related field)
10+ years of progressive project/program management experience in technology products, franchising, retail, or hospitality.
Proven success leading enterprise-level, crossâfunctional initiatives with systems, technology, and construction components.
Strong background in innovation/new technology implementation and franchise project environments.

Nice To Haves

MBA or relevant graduate degree preferred.
PMP, PgMP, or equivalent preferred; Agile/Scrum certifications a plus.

Responsibilities

Deliver high-priority initiatives end-to-end, ensuring delivery on time, within scope, and within budget.
Balance direct ownership of Tier 1 programs with oversight/support of Tier 2 initiatives as time allows.
Partner with senior leadership to align initiatives to company strategy and measurable outcomes.
Coordinate and publish meeting agendas, pre-reads, and decision logs.
Drive timely meeting recaps with clear owners, due dates, and next steps; track and close open items.
Maintain proactive stakeholder communications and issue logs; ensure visibility and accountability.
Uphold absolute attention to detail, schedule discipline, and a strong sense of urgency.
Promote tool adoption and iterate templates/processes; champion continuous improvement.
Lead by example in excellent usage of project management tools and PMO tools across intake, planning, execution, and closeout.
Contribute to tool assessment, steering communications, portfolio reporting, and governance rituals.
Build and manage project charters, integrated plans, schedules, RAID logs, and budget trackers.
Ensure proper cross-functional representation across functions as needed.
Establish success metrics, adoption targets, and readiness plans; manage change and training needs.
Champion project management software and reporting tooling to improve visibility and execution.
Provide training/guidance to enhance cross-functional collaboration and consistent usage.
Lead innovation/new technology implementation projects, coordinating pilots, phased rollouts, and adoption.
Stay ahead of industry trends; incorporate innovative approaches into project/portfolio practices.
Represent Crunch with integrity to executives, internal teams, franchisees, and external partners/vendors.
Facilitate alignment across functions; manage vendor evaluations, RFPs, contracts, and build/buy/customize decisions.
Proactively identify/mitigate risks across construction, technology, and operations.
Implement contingency plans; resolve conflicts and remove blockers quickly to maintain momentum.