Director, Strategic Planning, Execution and Enablement - Remote

UnitedHealth Group•Minnetonka, MN

17h•Remote

About The Position

At UnitedHealthcare, we’re simplifying the health care experience, creating healthier communities and removing barriers to quality care. The work you do here impacts the lives of millions of people for the better. Come build the health care system of tomorrow, making it more responsive, affordable and optimized. Ready to make a difference? Join us to start Caring. Connecting. Growing together The Director, Strategic Planning, Execution & Enablement is responsible for driving integrated business planning, operational execution, financial management, analytics, and people-centric enablement across Government Consumer Operations. This role serves as connective tissue across strategy/strategic planning, operations leaders, finance, workforce management, Consumer Services level centralized financial management & communications, and people functions to ensure priorities are clearly defined, progress is measurable, outcomes are achieved, and employees are engaged and enabled to deliver on the Government Consumer Operations vision. In addition, this role leads the teams responsible for performance optimization, reporting, and execution governance, ensuring leaders have clear goals, actionable insights, and the tools needed to improve outcomes. You’ll enjoy the flexibility to work remotely from anywhere within the U.S. as you take on some tough challenges. For all hires in the Minneapolis or Washington, D.C. area, you will be required to work in the office a minimum of four days per week. You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Requirements

5+ years of project management and analytical experience
5+ years of operations experience
Proven experience managing financial tasks across internal partners
Proven experience in operational planning, reporting, forecasting, and analytics
Demonstrated experience partnering with senior leaders and facilitating executive-level performance reviews and decision forums
Demonstrated experience operating in complex, matrixed environments
Proven solid business, operational, and financial acumen with demonstrated ability to integrate strategy, execution, and people enablement
Proven advanced analytical skills with the ability to synthesize complex information and translate insights into actionable recommendations
Demonstrated ability to prepare and deliver executive-level presentations and reports
Demonstrated solid communication skills, including executive storytelling with the ability to clearly convey performance insights and recommendations

Nice To Haves

5+ years of healthcare industry experience

Responsibilities

Lead multi-year and annual GCO business planning, including priorities, success metrics, milestones, and execution reviews
Establish and manage integrated performance goals and Monthly Business Objectives (MBOs) in partnership with senior GCO leaders
Oversee tracking and governance of financial commitments, including SG&A, headcount, productivity, FTE glidepaths, PP&A, capital investments, and charitable giving
Develop and manage capital and initiative pull-through frameworks to ensure delivery against financial, operational, and outcome targets
Drive ad hoc strategic initiatives aligned to enterprise and GCO priorities
Design and oversee standardized operational, financial, and outcome metrics, dashboards, and scorecards
Own executive-level reporting and performance forums (daily/weekly reviews, MBRs, QBRs, MBO reviews, close reporting, and ad hoc leadership requests)
Lead intake, prioritization, and delivery of analytic and reporting requests, ensuring effective use of BI and analytics resources
Conduct and oversee complex analysis, forecasting, and trend interpretation; translate insights into clear, actionable recommendations
Partner with Operations and functional leaders to identify performance gaps and implement improvement solutions
Facilitate governance and approvals for FTE, resource, and investment requests
Oversee performance management tools and platforms in partnership with Technology teams
Serve as a trusted advisor to GCO senior leaders, providing focus on the highest-value work
Drive cross-functional alignment and issue resolution across Operations, Finance, Technology, Workforce, and People teams
Lead onsite planning, leadership offsites, and enterprise operating reviews, including agenda design, pre-reads, facilitation, and follow-through
Establish execution governance models to ensure accountability, clarity of ownership, and progress tracking
Anticipate leadership needs and proactively surface risks, dependencies, and decision points. perspective on priorities, risks, trade-offs, and sequencing
Shape leadership agendas, operating rhythms, and decision forums to ensure
Develop executive-ready narratives and storytelling that translate complex performance data into clear, compelling leadership messages
Partner with Communications teams to design and deliver high-impact, consistent messaging aligned to the GCO vision and strategy
Own preparation of executive presentations and materials for internal and enterprise forums
Lead change management, readiness, and communication strategies supporting major initiatives and operating model shifts
Lead development and execution of communication strategies that support the Government Consumer Operations vision, business priorities, and employee engagement
Partner with communications teams to source key stories, develop messaging, and ensure consistent, high-impact communications across Government Consumer Operations
Lead and coordinate employee engagement initiatives across all Government Consumer Operations functions, including partnership with Consumer Services Employee Experience Programming and the People teams
Support learning and education initiatives across Government Consumer Operations to build capability and drive performance
Lead, develop, and mentor teams responsible for performance optimization, reporting, analytics, and enablement