Director – Strategic Initiatives

Cencora

1d

About The Position

Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you want to make a difference at the center of health, come join our innovative company and help us improve the lives of people and animals everywhere. Apply today! Job Details Summary: Responsible for the development and improvement of commercial processes and support affecting both internal and external initiatives as defined by Sales leadership. This role develops, implements, improves and maintains policies, processes, workflows and escalation protocols to ensure consistent, high quality execution of all commercial activities. The incumbent collaborates with multiple cross-functional departments and associates in response to the desired evolution of Go-To-Market Strategy within assigned business unit; targeting actions essential to maintaining favorable outcomes related to financial performance, operational excellence, and customer experience.

Requirements

• Requires broad based experience in large complex organizations with responsibility for key functional operations such as business administration, accounting, sales, marketing, computer sciences or similar vocations generally obtained through completion of a four-year bachelor’s degree program.
• Requires a minimum of ten (10) years of progressive responsibility in the areas of sales, support and/or operations; and demonstrated ability to effectively manage medium to large-scale change and improvement initiatives
• SAP and Salesforce.com experience strongly preferred
• Ability to exercise independent judgment and creative problem-solving techniques in a complex highly matrixed environment
• Strong leadership, influencing, and collaboration skills necessary to navigate broadly across a multitude of internal departments and organizational levels
• Thorough knowledge and understanding of business principles, processes and technology
• Ability to define, implement, and maintain processes, protocols, and standards to drive performance and execution
• Excellent organizational skills; attention to detail, and strong project management skills
• Ability to execute sizeable projects from vision through implementation
• Thorough knowledge of the end-to-end commercial process; including both internal and customer key priorities and critical success factors
• Strong analytical, conceptual and problem-solving skills to evaluate business problems and apply knowledge to identify appropriate solutions
• Solid teamwork and interpersonal skills
• Ability to communicate effectively both verbally and in writing
• Thorough knowledge of ABC policies, programs & services; solid understanding of ABCs business segments - retail, health systems, alternate care and group purchasing organizations

Nice To Haves

• SAP and Salesforce.com experience strongly preferred

Responsibilities

• Manages assigned internal projects targeting improved performance, expanded relevance and delivery of organizational goals and commitments
• Participates and supports external business development and customer development initiatives as needed
• Key owner for ensuring effective information exchange and workflows exist across departments and functions ensuring targeted timelines and milestones are consistently met
• Leads or collaborates on efforts to explore and implement streamlined and/or automated workflows and processes between sales and other departments; striving to improve efficiency, productivity and overall responsiveness
• Supports the planning and management of business pilots and proof of concepts as part of Sales' growth strategy
• Needs to be able to understand and apply industry-wide trends; including regulatory, technology, and distribution channel, and modify plans and actions accordingly
• Identifies and implements continuous improvement efforts to aid improving the quality of sales effectiveness and consistency of sales execution efforts
• Coordinates with other departments and functions to ensure Sales has the right tools, technology and strategy to achieve targeted goals
• May serve on cross functional projects as requested to lead in the representation of the business unit
• Acts as a Key Subject Matter Expert (SME) as it relates to interacting with other departments and business units; assisting in educating other teams regarding the unique nuances of assigned business unit
• Performs related duties as assigned

Benefits

• We provide compensation, benefits, and resources that enable a highly inclusive culture and support our team members’ ability to live with purpose every day. In addition to traditional offerings like medical, dental, and vision care, we also provide a comprehensive suite of benefits that focus on the physical, emotional, financial, and social aspects of wellness. This encompasses support for working families, which may include backup dependent care, adoption assistance, infertility coverage, family building support, behavioral health solutions, paid parental leave, and paid caregiver leave. To encourage your personal growth, we also offer a variety of training programs, professional development resources, and opportunities to participate in mentorship programs, employee resource groups, volunteer activities, and much more.

What This Job Offers

• Job Type: Full-time
• Career Level: Director
• Number of Employees: 5,001-10,000 employees