Director, Strategic Initiatives

North Texas Food BankPlano, TX
18h

About The Position

PRIMARY PURPOSE: The Director of Strategic Initiatives provides leadership and oversight of key organizational functions, including Strategy, Grants, and FoodRx at the North Texas Food Bank. This role drives initiatives that optimize distribution and the growth of our partner network, leveraging data and best practices to inform decisions. This position also leads the identification, incubation and execution of innovative solutions to achieve strategic plan goals.

Requirements

  • Bachelor's degree in business, management, social services, or related field, or an equivalent combination of education, training and experience
  • Strategic and critical thinker, with the ability to work with ambiguity
  • Applies an entrepreneurial mindset to advance mission impact to identify and act on new opportunities, navigate ambiguity and adapt strategies in response to changing internal and external conditions.
  • Ability to operate effectively in a resource-constrained environment while supporting organizational scale and complexity
  • Strong organizational skills; self-directed; able to prioritize and manage multiple projects simultaneously
  • Proven leadership, collaboration, delegation and communication skills, both with a team and also with peers
  • Knowledge of enterprise-level operations, with experience supporting executive leadership
  • Proficiency with Microsoft Office applications; working knowledge of Customer Relationship Management (CRM) platform is a plus
  • Seven years of broad and progressively responsible public, social or human services management
  • Five years in a supervisory role with some focus on career development
  • Reliable transportation and a valid DL and insurance is required for travel within our 12-county service area.

Nice To Haves

  • Master’s degree in a related field preferred
  • Understanding of food banking, logistics and product movement a plus
  • Experience with data and reporting tools such as Power BI, ArcGIS, or similar data platforms preferred
  • Project management, data collection, reporting and program evaluation experience preferred

Responsibilities

  • Support the Chief Engagement Officer in providing strategic leadership and cross-functional coordination to identify and expand NTFB’s impact across underserved communities and high-need populations, while aligning team objectives with broader organizational goals around food equity, network capacity building, data analytics, and holistic services
  • Lead the development, testing, implementation, and launch of strategic initiatives and pilot projects; define success measures, assess outcomes and optimize performance, and convert successful pilots into established programs
  • Lead the publication of impact/outcome reporting for strategic initiatives and support the continuous improvement of NTFB’s impact and outcome reporting
  • Guide the team in the execution and continuous improvement of the partner grant program; ensure compliance with internal and external controls
  • Coordinate and manage relationships with community groups, healthcare partners, financial empowerment organizations, schools, NTFB Network Partners, Feeding Texas, Feeding America, other in-network food banks, other social service organizations and internal programs/departments to foster collaboration, share learnings and enhance service delivery
  • Develop and manage the annual departmental budget, grant forecasting, and resource allocation for Strategic Initiatives
  • Conduct interdepartmental meetings to identify and prioritize project needs
  • Lead, mentor and develop staff to ensure continuous learning and growth
  • Promote a positive culture and work environment where staff feel engaged, valued and motivated
  • Provide equitable and timely leadership of performance management and team learning objectives
  • Effectively represent NTFB in the community, as an ambassador of our values and mission
  • Perform other tasks and duties as assigned
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