Director/Sr. Director, Office of the CMO
About The Position
Astrana Health is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. All employment is decided based on qualifications, merit, and business need. If you require assistance in applying for open positions due to a disability, please email us at [email protected] to request an accommodation. Astrana is looking for a highly motivated candidate who will enable the CMO to work at their highest level of impact by leading cross-functional priorities, ensuring operational excellence, and enhancing communication flow across Astrana’s care enablement and care delivery teams. The ideal candidate is someone who can balance strategic thinking with disciplined execution and ultimately, a strong operator at heart—someone who thrives in ambiguity, learns quickly, and is eager to grow into a broader operational leadership role.
Requirements
- Bachelor’s degree required; advanced degree (MPH, MHA, MBA, MSN, or clinical degree) strongly preferred.
- 5–10+ years of experience in healthcare operations, clinical program management, consulting, or a similar environment.
- Exceptional communication skills—able to translate complex clinical or operational issues into clear, actionable insights.
- Proven track record of leading projects, meaningful outcomes, and influencing without authority.
- Strong analytical, process-oriented, and strategic thinking capabilities.
- High EQ, resilience, comfort with ambiguity, and a bias toward action.
- Ability to build trust with clinicians and operational leaders alike.
Nice To Haves
- Experience working in a fast-paced, matrixed healthcare organization or value-based care model is a plus.
Responsibilities
- Strategic & Operational Leadership Serve as a strategic thought partner to the CMO—helping clarify priorities, prepare materials, and ensure follow-through on key initiatives.
- Manage and monitor OKRs and KPIs, dashboards, and performance indicators for all CMO-led functions.
- Lead preparation for board meetings, executive updates, leadership offsites, and clinical reviews.
- Anticipate needs, remove obstacles, and proactively identify areas where the CMO’s attention or decision-making is required.
- Clinical Program Management & Project Execution Lead high-priority, CMO-sponsored projects from concept to execution, such as workflow redesign, quality initiatives, or clinical operations pilots.
- Support design, rollout, and evaluation of clinical programs (e.g., home health, chronic disease management, provider enablement initiatives).
- Conduct root cause analyses on clinical performance issues and propose actionable solutions.
- Create project plans, set timelines, identify risks, and ensure accountability across stakeholders.
- Establish and refine processes to improve scalability, reliability, and transparency across clinical operations.
- Cross-Functional Alignment & Communication Act as an integrator between clinical, operational, quality, and other shared services teams.
- Drive crisp, consistent communication—synthesizing complex issues into clear recommendations.
- Ensure initiatives run smoothly by coordinating across executives, physicians, and operational leaders.
- Support change management and ensure adoption of new workflows, technologies, or clinical protocols.
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What This Job Offers
Job Type
Full-time
Career Level
Director
