Director, Solutions Innovation

GXO Logistics

About The Position

At GXO, we’re constantly looking for talented individuals at all levels who can deliver the caliber of service our company requires. You know that a positive work environment creates happy employees, which boosts productivity and dedication. On our team, you’ll have the support to excel at work and the resources to build a career you can be proud of. We’re constantly looking for ways to improve, enhance and adapt in an ever-changing marketplace. As the Director, Solutions Innovation, you will be responsible for identifying, evaluating, and implementing automation and technology solutions that align with cost savings opportunities across our network of warehouses. On our team, we’ll give you the support to excel at work and the resources to build a career you can be proud of. Pay, benefits and more We are eager to attract the best, so we offer competitive compensation and a generous benefits package, including full health insurance (medical, dental and vision), 401(k), life insurance, disability and the opportunity to participate in a company incentive plan.

Requirements

Bachelor’s degree in Industrial Engineering, Supply Chain, or a related field
7 years of experience in supply chain, logistics, or industrial automation, with at least 3 years in a leadership role
Proven experience leading dispersed teams and managing in matrixed environments
Proven track record of identifying and implementing automation solutions in warehouses or distribution environments
Strong understanding of warehouse operations, cost drivers, and ROI modeling
Experience managing cross-functional projects with measurable performance outcomes
Familiarity with automation technologies such as robotics, AS/RS, conveyor systems, and AGVs
Strong experience in leading process automation functions by building governance, principles, processes and methodologies

Nice To Haves

Master’s degree in Industrial Engineering, Supply Chain, or a related field
Experience with Warehouse Management Systems (WMS), order routing, and process optimization
Exposure to Lean Six Sigma methodologies
Vendor management and contract negotiation experience
Passion for innovation and a strong sense of curiosity

Responsibilities

Lead a team of deployment leaders who will partner with regional operations leaders to deploy and optimize automation across the warehouse process paths
Create and develop the automation process strategy across the OmniChannel Retail and Ecommerce divisions
Partner with regional leadership to build the regional commitments for automation / adaptive technology budget improvements. Identify and assess automation and technology solutions that align with operational cost savings opportunities across the warehouse network.
Collaborate with operations, engineering, and finance teams to build business cases for automation investments
Lead the design and deployment of scalable automation pilots and full-scale implementations
Lead vendor management negotiations to provide the best cost structure and results for GXO
Develop and maintain a roadmap of innovation initiatives aligned with strategic business goals. Manage automation pipeline, ensuring that the divisions have sufficient automation projects to achieve their automation P&L goals
Evaluate emerging technologies and vendors to ensure best-in-class solutions are considered
Establish and track KPIs to measure the impact of implemented solutions on cost, productivity, and service
Create frameworks for site-level innovation assessments and solution standardization
Facilitate cross-functional workshops to uncover pain points and ideate innovative solutions
Partner with IT and data teams to ensure seamless integration of automation systems with existing platforms to ensure optimized flow is achieved across the process
Oversee the complete portfolio of automation deployments across the divisions and support change management and training efforts to ensure successful adoption of new technologies.