Director, Solution Engineering Product Architect

MasterCard • San Francisco, CA

60d

About The Position

The goal of the Solution Engineering team is to partner with key stakeholders in digital space including device manufacturers, operating system providers, wallet service to execute Mastercard's digital strategy while identifying new business development and revenue generating opportunities. We aim to achieve this goal of defining new payment experiences through direct engagement with these partners and by packaging solutions leveraging Mastercard's assets like digital, Loyalty, Advisors, Security, Acceptance and Processing solutions. This is a unique opportunity to join a highly motivated growing team, help build unique relevant solutions and shape the evolution of the payments industry to create a world beyond plastic with valued experience for consumers and end users and enable merchants to reach new consumers in ways not possible in the pre-digital world. We are looking for Engineers to join our Solutions Engineering Team - device manufactures who can help build compelling and scalable solutions ensuring the consumer and target segments can securely and conveniently pay however of where ever they choose in this increasingly connected world. Are you motivated to be a part of driving a world beyond cash? Do you enjoy solving problems that have no clear-cut solution and working through ambiguity? Do you enjoy creating solution, defining a product from an evolving context? Do you enjoy developing simple User Experiences for complex problems yet unseen? Have you brought a product/program to market on a global scale? The individual in this role will manage the technical engagement with a high-profile global strategic client to design solutions that leverage Mastercard's products suites and assets Partner with the client to articulate their business and technical requirements - must be proficient in systems, testing, implementation, documentation, maintenance, and support Help define Mastercard technology roadmap/strategy for each digital partner Design solutions and communicate them through clear documentation, flowcharts, layouts, diagrams, charts Determine and advance operational feasibility through problem definition, project scope Working closely with Products, Services and Operations/Technology groups at Mastercard and with our partners, to facilitate partners' technical integration to our solutions; collaborate effectively with software developers, processing and software architecture engineers and product managers to solve complex problems Liaise with prototyping group to create prototypes and help with sales and/or implementation process Collaborate with Regional and local Project teams to provide projects scope and requirements File for intellectual property when new/unique solutions are created through the process of identifying relevant solutions for our partners Comply with rules of engagement, including business models and data strategy and ensure that Mastercard's interests are protected and progressed

Requirements

• Bachelor's degree in Engineering, Information Technology, Computer Science or Management Information Systems or equivalent work experience required
• Good technical experience in payments on the product development, processing, and/or merchant side of the business
• A good technical understanding and experience of working with developers and technical architects in systems and solutions development or design
• Knowledge of techniques for requirements capture and specification and the ability to balance tactical commercial needs against the needs of strategic architecture
• Self-starter, strong analytical ability with good attention to detail and a proven track record of delivering success while operating within a team environment
• Strong oral and written communication skills with the ability to understand and explain technical issues to a non-technical audience
• Strong project management skills required; will need to handle multiple projects and initiatives concurrently
• Ability to interact and coordinate effectively with internal and external global business partners; influencing skills
• Strong research and analytical skills
• Ability to digest complex data and problems and make recommendations with sound judgment
• Ability to oversee multiple projects and initiatives concurrently

Nice To Haves

• Prior knowledge of Mastercard digital Payments, Information Services and Core Systems products a plus
• Knowledge of web and mobile technologies (HTML5, CSS, JS etc) and designing and implementing software a strong plus

Responsibilities

• Manage the technical engagement with a high-profile global strategic client to design solutions that leverage Mastercard's products suites and assets
• Partner with the client to articulate their business and technical requirements - must be proficient in systems, testing, implementation, documentation, maintenance, and support
• Help define Mastercard technology roadmap/strategy for each digital partner
• Design solutions and communicate them through clear documentation, flowcharts, layouts, diagrams, charts
• Determine and advance operational feasibility through problem definition, project scope
• Working closely with Products, Services and Operations/Technology groups at Mastercard and with our partners, to facilitate partners' technical integration to our solutions; collaborate effectively with software developers, processing and software architecture engineers and product managers to solve complex problems
• Liaise with prototyping group to create prototypes and help with sales and/or implementation process
• Collaborate with Regional and local Project teams to provide projects scope and requirements
• File for intellectual property when new/unique solutions are created through the process of identifying relevant solutions for our partners
• Comply with rules of engagement, including business models and data strategy and ensure that Mastercard's interests are protected and progressed

Benefits

• Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance); flexible spending account and health savings account; paid leaves (including 16 weeks of new parent leave and up to 20 days of bereavement leave); 80 hours of Paid Sick and Safe Time, 25 days of vacation time and 5 personal days, pro-rated based on date of hire; 10 annual paid U.S. observed holidays; 401k with a best-in-class company match; deferred compensation for eligible roles; fitness reimbursement or on-site fitness facilities; eligibility for tuition reimbursement; and many more.

What This Job Offers

• Job Type: Full-time
• Career Level: Director
• Industry: Credit Intermediation and Related Activities
• Number of Employees: 5,001-10,000 employees