Director, Software Engineering

Teladoc Health
1d$180,000 - $215,000

About The Position

Join the team leading the next evolution of virtual care. At Teladoc Health, you are empowered to bring your true self to work while helping millions of people live their healthiest lives. Here you will be part of a high-performance culture where colleagues embrace challenges, drive transformative solutions, and create opportunities for growth. Together, we’re transforming how better health happens. Summary of Position This position is a senior management role for a candidate who is motivated to lead a critical provider-facing platform team at Teladoc, responsible for powering how providers connect, manage their availability, and participate in care workflows. This role sits at the intersection of healthcare interoperability, provider experience, and platform engineering, requiring a candidate motivated to combine the art of leadership with technical expertise in programming. The leader will own key domains foundational to Teladoc’s virtual care ecosystem, including partner and EHR integrations using industry standards (FHIR, HL7, SMART on FHIR), modern APIs, provider availability and scheduling platforms, as well as the provider “digital door” for authentication, authorization, and secure access to clinical workflows. The ideal candidate must be technically deep and organizationally strong—capable of setting platform strategy, solving complex challenges in sophisticated software systems, scaling solutions used by thousands of providers, and leading a senior engineering team to deliver innovative, reliable, compliant, and extensible products through cross-functional collaboration and high code quality.

Requirements

  • Bachelor’s degree or higher in Computer Science, Engineering, or a related field.
  • 10+ years of experience in software engineering.
  • 5+ years leading platform or domain-oriented engineering teams.
  • Deep experience with healthcare interoperability standards (FHIR, HL7, SMART on FHIR).
  • Proven experience building and operating large-scale, API-driven platforms.
  • Strong understanding of identity, authentication, and authorization systems.
  • Experience integrating with EHRs such as Epic, Cerner, Athena, or similar platforms.
  • Strong architectural judgment and ability to balance short-term delivery with long-term platform health.

Nice To Haves

  • Experience owning provider-facing platforms in healthcare or regulated industries.
  • Familiarity with event-driven architectures and streaming platforms (Kafka, Pub/Sub).
  • Knowledge of clinical workflows and healthcare data models.
  • Experience with cloud-native architectures (AWS, GCP, or Azure).
  • Background in scaling multi-team engineering organizations.
  • HIPAA/HITRUST/Sarbannes-Oxley experience a plus.
  • Familiarity with Java and Ruby.

Responsibilities

  • Platform & Domain Ownership Own the end-to-end architecture and execution for: – Partner and EHR integrations (FHIR-first, API-driven, event-based) – Provider availability, scheduling, and booking systems – Provider digital door capabilities, including authN/authZ, identity, and secure session management Drive platform reliability, scalability, and performance across all owned domains. Establish clear domain boundaries, APIs, and ownership models to enable parallel innovation across teams.
  • Interoperability & Integrations Define and evolve a modern interoperability strategy leveraging FHIR, SMART on FHIR, HL7 v2/v3, and APIs. Build reusable integration patterns for EHRs, partners, and internal consumers. Own technical relationships with EHR vendors and strategic integration partners. Reduce partner onboarding and integration timelines through standardization and platform capabilities.
  • Provider Experience & Access Partner closely with product, clinical, and operations teams to enable seamless provider workflows. Ensure provider onboarding, authentication, authorization, and scheduling experiences are secure, intuitive, and resilient. Translate regulatory, compliance, and security requirements into scalable technical solutions.
  • Engineering Leadership Lead and grow a high-performing team of engineers and technical leads across multiple domains. Set technical vision, engineering standards, and best practices for platform development. Drive a culture of ownership, quality, and operational excellence. Mentor senior engineers and leaders; participate in hiring and succession planning. Hands-on application development and optimization. Document product requirements and create architectural specifications, ensuring feasibility, functionality, and integration with systems/platforms.
  • Cross-Functional Collaboration Work closely with product management to shape roadmaps and prioritize platform investments. Collaborate with security, compliance, and privacy teams to ensure HIPAA-compliant and secure architectures. Align with data platform teams to support analytics, reporting, and real-time workflows. Foster collaboration between local and abroad development teams to drive consistency across all departments Represent the IT point of view in meetings with internal and external stakeholders as needed.

Benefits

  • In addition to a base salary, this position is eligible for a performance bonus and benefits (subject to eligibility requirements) listed here: Teladoc Health Benefits 2026.
  • We follow a Flexible Vacation Policy, intended for rest, relaxation, and personal time.
  • You will also receive 80 hours of Paid Sick, Safe, and Caregiver Leave annually.
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