Director Software Engineering

Paysafe • Jacksonville, FL

23h

About The Position

Paysafe is a leading payments platform with an extensive track record of serving merchants and consumers in the global entertainment sectors. Its core purpose is to enable businesses and consumers to connect and transact seamlessly through industry-leading capabilities in payment processing, digital wallet, and online cash solutions. With 29 years of online payment experience, an annualized transactional volume of $152 billion in 2024, and approximately 3,000 employees located in 12+ countries, Paysafe connects businesses and consumers across 260 payment types in 48 currencies around the world. Delivered through an integrated platform, Paysafe solutions are geared toward mobile-initiated transactions, real-time analytics and the convergence between brick-and-mortar and online payments. Further information is available at www.paysafe.com. 

Paysafe is seeking an execution‑driven Director of Software Engineering to lead teams building and operating high‑availability, real‑time fintech platforms. This role is for a hands‑on engineering leader who excels at delivery, operational rigor, and running systems where downtime and latency directly impact revenue.
You will lead multiple teams, drive predictable execution, and ensure our payment platforms operate with fintech‑grade reliability, security, and scale.

Requirements

• 10+ years of software engineering experience, including significant time leading teams in execution‑heavy environments.
• Proven experience operating high‑availability, high‑throughput systems, ideally in fintech, payments, or financial services.
• Strong background in modern software delivery (cloud platforms, CI/CD, DevOps).
• Experience leading managers and scaling execution across multiple teams.
• Comfortable leading through production incidents, tight timelines, and regulatory constraints.
• Strong communication skills with the ability to influence across functions and levels.

Nice To Haves

• Direct experience with payment processing, gateways, authorization flows, or real‑time transaction systems.
• Background in distributed systems, microservices, or event‑driven architectures.
• Experience in PCI‑regulated or security‑sensitive environments.

Responsibilities

• Own end‑to‑end execution across multiple engineering teams, ensuring consistent delivery against commitments.
• Lead teams responsible for always‑on, high‑transaction‑volume systems with strict SLA, latency, and correctness requirements.
• Drive operational excellence: incident readiness, post‑incident reviews, release quality, and production hygiene.
• Partner closely with Product, Architecture, SRE, Security, and Compliance to deliver safely in a regulated environment.
• Coach and develop engineering managers, setting clear expectations around ownership, accountability, and execution.
• Identify and remove delivery bottlenecks—technical, organizational, or process‑related.
• Provide clear, data‑driven updates on delivery health, risks, and trade‑offs to senior leadership.

What This Job Offers

• Job Type: Full-time
• Career Level: Director
• Education Level: No Education Listed