Director, Software Engineering - Storage Services

Wal-Mart•Bentonville, AR

40d•$130,000 - $338,000

About The Position

Director, Software Engineering - Storage Services Walmart Global Tech | Sunnyvale, CA / Seattle, WA / Bentonville Company Summary By bringing together online, mobile, and social with our 11,000+ stores worldwide, Walmart eCommerce is creating a seamless experience for customers to shop in the way that's most convenient for them-anytime and anywhere. Combining our unparalleled assets in retail with our commitment to best-in-class eCommerce capabilities, we're uniquely positioned to serve customers in ways no one else can. At Walmart eCommerce, our business and technology teams collaborate to develop technology that's creating billions of better customer experiences for the world's largest global retailer. What's the next big thing? See for yourself at Walmart eCommerce. As idea explorers for eCommerce, our engineers, scientists, consumer internet professionals, and visionaries design, prototype, and build extraordinary products. With over 1,500 associates in Silicon Valley, Seattle, Hoboken, Reston, Bentonville, and Bangalore, we unite some of the best professionals around the world. If you're inspired by the opportunity to solve hard problems at scale and make a difference for customers, join us. Division Summary Through innovative fusion of retail, social, and mobile, Walmart Global Tech is redefining eCommerce for the world's largest retailer. We are a group comprised of the brightest technologists and business people in the industry, excited about the limitless opportunities this next generation of Commerce will bring to billions of people globally, all to help them save money and live better. As the idea incubator for the world's largest global retailer, we don't just build products-we create experiences. Every day presents an opportunity to reshape the eCommerce landscape while having a lasting impact on the industry. Walmart Global Tech harnesses the talents of online retail visionaries to design, prototype, and build technology-driven products that bridge the gap between what's next and what's best. We bring together dozens of engineers, scientists, and product experts to realize a cutting-edge vision. If you're fluent in the language of innovation, Walmart Global Tech is the place to become a leading change agent. Join us. Position Summary Are you passionate about solving complex problems, building scalable and resilient storage platforms, and growing and developing technical teams? Do you have a passion for large-scale infrastructure? If so, consider this role as Director, Software Engineering - Storage Services. The Director of Software Engineering - Storage Services is a visionary and dynamic leader responsible for overseeing the strategy, design, development, implementation, and operation of large-scale storage systems and services in our private cloud. This pivotal role will drive the evolution and modernization of storage solutions, ensuring exceptional reliability, performance, and security for customers and internal stakeholders. The Director will work closely with senior stakeholders and product leaders to define the strategic direction of our storage services portfolio. The successful candidate will demonstrate extensive technical expertise in distributed storage, strong leadership skills, and a proven commitment to innovation and operational excellence.

Requirements

Leadership & Management
Proven experience leading globally distributed engineering teams.
Demonstrated ability to hire, mentor, and develop world-class engineering talent.
Track record of driving operational excellence, customer obsession, and an agile mindset.
Experience leading large-scale systems in fast-paced environments with a strong sense of ownership and urgency.
Technical Expertise
Extensive experience operating large-scale, multi-tenant cloud storage solutions such as Ceph, Pure, Vast, or Netapp.
Expertise in open source Ceph is highly desirable.
Experience with public cloud technologies (e.g., GCP, Azure), Kubernetes, container storage interfaces (CSI), and orchestration in cloud-native environments.
Strong background in performance optimization, capacity planning, cost management, and automation for storage services.
Proficiency in infrastructure components including networking, compute, virtualization (OpenStack), DNS, and load balancers.
Deep understanding of distributed and clustered systems, cloud deployments (scaling, resiliency, load balancing), and service monitoring (KPI, SLA, disaster recovery).
Familiarity with CI/CD pipelines, agile methodologies, and Linux ecosystem, including automation and system monitoring tools.
Experience with capacity/performance management, monitoring, and tuning.
Participation in industry standards organizations or open-source communities is an advantage.
Communication & Collaboration
Excellent verbal and written communication abilities across all organizational levels, including executive leadership, peers, and subordinates.
Adept at communicating complex technical topics to both technical and non-technical audiences.
Strong cross-functional collaboration skills.
Education & Experience
Bachelor's or master's degree in computer science or a related field (or equivalent work experience), with 15+ years in IT infrastructure and 10+ years specializing in cloud and storage technologies.
Option 1: Bachelor's degree in computer science, computer engineering, computer information systems, software engineering, or related area and6 years' experience in software engineering or related area.
Option 2: 8 years' experience in software engineering or related area.
3 years' supervisory experience.

Nice To Haves

Master's degree in computer science, computer engineering, computer information systems, software engineering, or related area and 4 years' experience in software engineering or related area
We value candidates with a background in creating inclusive digital experiences, demonstrating knowledge in implementing Web Content Accessibility Guidelines (WCAG) 2.2 AA standards, assistive technologies, and integrating digital accessibility seamlessly.
The ideal candidate would have knowledge of accessibility best practices and join us as we continue to create accessible products and services following Walmart's accessibility standards and guidelines for supporting an inclusive culture.

Responsibilities

Strategic Leadership
Define and communicate a bold vision and strategy for Storage Services to align with company goals and evolving storage industry trends.
Drive the long-term technical roadmap to ensure scalable, reliable, and high-performing storage architectures at the lowest cost possible that meet business needs.
Champion best practices, innovation, and continuous improvement across all storage engineering initiatives.
Team Leadership
Lead, mentor, and inspire a diverse team of software engineers and managers, fostering a culture of collaboration, learning, and accountability.
Attract, retain, and develop top engineering talent through effective hiring, coaching, and growth opportunities.
Set clear objectives, provide regular feedback, and ensure the professional growth and performance of team members.
Technical Architecture & Innovation
Guide the architecture, design, and development of robust, secure, and scalable storage services (e.g., block, file, object storage solutions).
Operate a large-scale open source Ceph storage installation base.
Assess and implement new technologies, frameworks, and methodologies in the storage domain to drive down costs.
Oversee effective code quality practices, testing, code reviews, and automation pipelines.
Project Execution & Delivery
Drive the execution and timely delivery of complex storage services projects with high quality and reliability.
Collaborate with Product Management, SRE, QA, Security, and other cross-functional teams to establish requirements and fulfill product commitments.
Establish and monitor KPIs to measure the success, reliability, and customer satisfaction of delivered services.
Operations & Reliability
Ensure the availability, scalability, and performance of production storage services with a proactive approach to incident prevention and resolution. Focus on reducing MTTD, MTTE, and MTTR in the event of any incident.
Lead root-cause analysis efforts and drive continuous improvements in operational processes and tooling.
Establish robust monitoring, alerting, and disaster recovery strategies.
Security & Compliance
Champion the implementation of security best practices and compliance requirements across all storage solutions.
Work with Security and Compliance teams to ensure that all storage systems meet industry and regulatory standards.
Stakeholder Engagement
Serve as the primary point of contact for executive leadership and key business partners regarding all storage engineering matters.
Communicate complex technical topics clearly and effectively to non-technical audiences.
Advocate for customer needs, balancing technical constraints and business objectives.

Benefits

At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet.
Health benefits include medical, vision and dental coverage.
Financial benefits include 401(k), stock purchase and company-paid life insurance.
Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting.
Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.
You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes.
The amount you receive depends on your job classification and length of employment.
It will meet or exceed the requirements of paid sick leave laws, where applicable.
Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities.
Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates.
Tuition, books, and fees are completely paid for by Walmart.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment.
Benefits are subject to change and may be subject to a specific plan or program terms.