Director, Software Engineering

Western Union•Austin, TX

4d•Hybrid

About The Position

Director, Software Engineering – Austin, TX Are you ready to help modernize a software engineering organization that develops products to connect millions of users globally? Are you interested in joining a globally diverse organization where our unique contributions are recognized and celebrated, allowing each of us to thrive? Then it’s time to join Western Union as a Director, Software Engineering! Applicants must be currently authorized to work in the United States on a full-time basis. Western Union will not sponsor applicants for work visas for this position. Western Union powers your pursuit. In this role, the Director of Software Engineering to lead our payments Funds-out platform, with a strong emphasis on integrating with payment processors and financial networks. This role will drive architecture, scalability, and reliability of our payment platform, ensuring seamless transaction flows across global markets.

Requirements

Bachelor’s or master’s degree in computer science, Engineering, or related field.
10+ years of experience in software engineering, with 3+ years in enterprise payments or fintech.
Deep experience integrating with payment processors and financial networks.
Hands on Experience with event-driven, microservices-based and AWS architecture to enable scalable, resilient, and real-time payment systems.
Excellent leadership, communication, and stakeholder management skills and ability to communicate and evangelize those concepts to a broad-based team
Proven ability to understand business and ability to contribute to technology direction that drives measurable business improvements
Demonstrated capabilities in assessing business needs while providing creative and effective solutions in conformance to emerging technology standards
Experience with agile development methodologies with Test Driven Development (TDD) and CI (Continuous Integration)/CD (Continuous Delivery)
Knowledge of regulatory standards (e.g., PCI-DSS, PSD2, SOX)
Proven capability to diagnose and resolve issues in high-pressure, customer-impacting scenarios to maintain service continuity and trust

Responsibilities

Create vision, strategy, and plan to build a high performing engineering organization
Demonstrate strong capabilities in assessing business needs while providing creative and effective solutions in conformance to emerging technology standards
Balance delivery velocity through existing platforms and adoption of next-gen technologies
Execute success through diligent planning, attention to detail, effective delegation, and efficient decision-making
Lead a high-performing global engineering team focused on payments and financial integrations
Strong emphasis on customer journey, product quality, performance tuning, troubleshooting, and continuous development
Collaborate with external partners and vendors to manage integrations and SLAs.
Be a culture champion on the team and across the company fostering a culture of ownership, innovation, and continuous learning

Benefits

You will also have access to short-term incentives, multiple health insurance options, accident and life insurance, and access to best-in-class development platforms, to name a few ( https://careers.westernunion.com/global-benefits/ ).
Paid Time off
Medical, Dental and Life Insurance
Tuition Assistance Program
Student Loan Repayment (below manager level only)
Parental Leave
One day volunteer time off
$0 Money Transfer Fee Discount Code – Quarterly
Recognition Program “Game Changers”
Employee Discount Program
Global Adoption Assistance
Global Scholarship Awards Program
401K Plan