Director SOFTWARE ENGINEERING - GCP Public Cloud (Platform Services)
About The Position
At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. From delivering differentiated products to providing world-class customer service, we operate with a strong risk mindset, ensuring we continue to uphold our brand promise of trust, security, and service. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. Technology at American Express As part of our diverse tech team, you can architect, code, and ship software that makes us an essential part of our customers’ digital lives. Here, you can work alongside talented engineers in an open, supportive, and inclusive environment where your voice is valued, and you make your own decisions on what tech to use to solve challenging problems. American Express offers a range of opportunities to work with the latest technologies and encourages you to support the broader engineering community through open source. And because we understand the importance of keeping your skills fresh and relevant, we give you dedicated time to invest in your professional development. Find your place in technology on #TeamAmex. About the GCP Public Cloud (Platform Services) Engineering Team American Express Enterprise Cloud Engineering team is looking for innovators to help us build world-class applications, cloud platforms, and infrastructure supported by integrated CI/CD, observability, and security capabilities. Role Overview: Director Software Engineering – GCP Public Cloud (Platform Services) As the Director Software Engineering – GCP Public Cloud (Platform Services), you will define and lead the strategic vision, design, and implementation of our Google Cloud platform including compute, network, storage, identity access management, Gen AI, AIML and Big Data services. This role requires cross-functional collaboration across engineering, security, operations, FinOps and product to implement resilient, secure, scalable enterprise platforms.
Requirements
- Bachelor’s or Master’s degree in Computer Science, Engineering, or a related field.
- 15+ years of progressive engineering leadership experience, including 8+ years driving Google Cloud Platform (GCP) engineering at scale, successfully leading teams responsible for highly reliable, resilient, and enterprise-grade cloud infrastructure.
- Deep understanding of cloud technologies (such as Google Cloud) and experience with cloud orchestration and automation tools.
- Experience with DevOps practices and methodologies, including CI/CD pipelines, configuration management, and infrastructure as code.
- Experience with observability tools such as Prometheus, Splunk, ELK, and Dynatrace.
- Strong analytical and problem-solving skills, with the ability to troubleshoot complex issues and drive resolution in a fast-paced environment.
- Excellent communication and leadership skills, with the ability to effectively collaborate with cross-functional teams and influence decision-making at all levels of the organization.
Nice To Haves
- Certifications such as Google Cloud Professional Architect, or other relevant certifications are a plus.
Responsibilities
- Lead the GCP engineering team to enable GCP native services with focus on customer experience.
- Define and implement standardized patterns for Gen AI, AI/ML and Bigdata services.
- Partner with security, architecture, SRE, and application teams to define and implement cloud best practices.
- Optimize GCP spend across all services including compute, storage, networking and managed services.
- Continuously evaluate and optimize cloud infrastructure to improve reliability, efficiency, reduce costs, and maintain security posture.
- Partner with product team to develop and implement OKR’s and key results for GCP.
- Produce and present recurring executive-level reports and insights that inform senior leadership decisions.
- Foster a culture of collaboration, innovation, and continuous improvement within the organization.
Benefits
- Competitive base salaries
- Bonus incentives
- 6%25 Company Match on retirement savings plan
- Free financial coaching and financial well-being support
- Comprehensive medical, dental, vision, life insurance, and disability benefits
- Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
- 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
- Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
- Free and confidential counseling support through our Healthy Minds program
- Career development and training opportunities
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What This Job Offers
Job Type
Full-time
Career Level
Director
