Director, Social Media
About The Position
The Chan Zuckerberg Initiative was founded in 2015 by Priscilla Chan and Mark Zuckerberg to help solve some of society’s toughest challenges — from curing or preventing disease to improving education and addressing the needs of our local communities. We provide the operational support across our areas of work. The Operations team is a key partner in enabling Biohub’s pioneering work to combine frontier AI with frontier biology to solve disease and Learning Commons’ mission to build AI infrastructure that aligns how students learn with the tools that shape their learning experiences. Operations includes our Central Tech, Finance, Marketing & Communications, People, and Real Estate / Workplace / Events / Facilities / Security (REWFS) teams. Together, these teams create the systems, programs, and experiences that empower our partners and colleagues across Biohub and Learning Commons to drive impact. This work requires strategic and operational rigor, creativity, and deep collaboration. Whether designing world-class employee experiences, safeguarding data and infrastructure, or shaping how we communicate our impact, Operations plays a critical role in helping deliver meaningful change at scale. The Director, Social Media will shape how our mission shows up in the world. This is a leadership role for a strategic, creative storyteller who can translate complex, technical work into clear, compelling content that resonates with our audiences—from scientists and AI researchers to educators as well as the broader public. You will set the vision for CZI’s social presence, lead a high‑performing team, and partner closely across communications, marketing, Biohub, and Learning Commons to bring our work to life. This role reports to the VP, Marketing & Operations and is part of the Marketing & Communications organization.
Requirements
- 10+ years of experience in social media or digital storytelling, including at least 5 years in a leadership role.
- Demonstrated success turning complex or technical topics into engaging content for multiple audiences.
- Experience leading influencer/content creator strategy and execution
- Deep understanding of major social platforms, audience behavior, and evolving best practices.
- Exceptional editorial judgment and storytelling skills across formats, with strong experience in video.
- Experience working with cross‑functional partners and managing external agencies.
- Comfort using data to guide decisions and measure impact.
- A people‑centered leadership style and experience building strong, collaborative teams.
- Bachelor’s degree in communications, marketing, or a related field (or equivalent experience).
Nice To Haves
- Experience with science, research, education, or similarly complex subject matter is strongly preferred.
Responsibilities
- Set and lead a clear, cohesive social media strategy aligned with Biohub’s and Learning Commons’ priorities and audiences.
- Oversee the creation of high‑quality, social‑first content—especially video—that makes complex ideas accessible, accurate, and engaging.
- Shape narratives around scientific and technical work, ensuring clarity without oversimplification.
- Support our founders, executives and internal thought leaders in building an authentic, effective social presence.
- Guide community engagement and risk management, fostering constructive conversation and protecting organizational credibility.
- Partner with internal teams and external agencies to deliver integrated campaigns across social, email, web, events, and other channels.
- Build and maintain relationships with relevant creators, influencers, and partners to extend reach and impact.
- Use data and insights to evaluate performance, refine strategy, and demonstrate impact.
- Stay ahead of platform shifts and emerging formats, testing new approaches with intention.
- Lead, mentor, and grow a team of social media professionals.
- Travel occasionally for events, meetings, or on‑location content production.
Benefits
- Provides a generous employer match on employee 401(k) contributions to support planning for the future.
- Paid time off to volunteer at an organization of your choice.
- Funding for select family-forming benefits.
- Relocation support for employees who need assistance moving
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What This Job Offers
Job Type
Full-time
Career Level
Director
