Director, Scores Credit Bureau Partnerships

FICO

4d

About The Position

The Scores Credit Bureau Alliances Director executes the strategic business priorities for the major credit bureaus In North America who partner with teh FICO Scores organization. The team focuses on business development, relationship management and partner agreements to maximize the revenue potential of these critical score distribution and data provision partners. The team also coordinates and manages the numerous required operational activities performed with the credit bureaus to ensure a high level of satisfaction with our mutual clients.” – Scores Credit Bureau Alliances - Director

Requirements

• Direct experience and achievements working in one or more of the following roles: partner relationship management, client relationship management, or external project management.
• Proven experience working with credit bureaus and credit scoring (Strongly Preferred).
• Proven experience managing relationships involving management of revenue streams, payments, or pricing.
• Ability to manage and navigate partner relationships through contract amendments, negotiation, and stakeholders supporting these initiatives
• Experience with commercial distribution relationships is strongly preferred.
• Demonstrated experience at executive level engagement and navigating partner organizations’ structure, influencers, and decision-making process.
• Excellent communication skills, capable of promoting collaboration across broad internal and external stakeholder universe across all levels of an organization.
• Creative thinker with the ability to troubleshoot effectively and quickly demonstrate forward-thinking, out of the box solutions and adapt based on highly dynamic environments.
• Ability to instill confidence and be seen as a trusted advisor.
• Comfort with moving between high-level strategy and in-the-weeds implementation.
• Highly detail oriented, and willing to do the work, not just manage the relationship.
• Motivated and energized by finding new opportunities, developing collaborative relationships, and winning new business.

Nice To Haves

• Experience working with credit bureaus and credit scoring preferred.
• FICO product knowledge is a plus.

Responsibilities

• Lead and execute the strategic direction and partnerships with North American credit bureaus to achieve FICO’s strategic and revenue objectives.
• Meet regularly with partners to establish strategy, develop action plans to accomplish joint objectives, and resolve issues.
• Collaborate with internal and external Stakeholders.
• Identify potential issues and engage the wider business to take timely and effective action to resolve them.
• Identify, develop, and prioritize new product and growth opportunities by working collaboratively with bureau partners and FICO teammates.
• Oversee new product rollouts and redevelopment of existing products with our partners.
• Work with Scoring Operations to ensure processes are set up for program tracking.
• Manage the day-to-day activities with bureau partners to ensure a high level of satisfaction for our mutual clients.
• Manage special use and special pricing requests.
• Coordinate special projects and initiative with bureau partners (e.g., data requests, scoring software updates, risk-based pricing materials, etc.)
• Be the point person for working effectively with bureau partners – know who to call and how to navigate with bureau organization and personnel.
• Monitor Bureau Contracts (working with FICO legal) and track contract term dates, termination and/or renewal dates, and notification timeframes; provide coordination and management of contract renewals and amendment processes.

Benefits

• An inclusive culture strongly reflecting our core values: Act Like an Owner, Delight Our Customers and Earn the Respect of Others.
• The opportunity to make an impact and develop professionally by leveraging your unique strengths and participating in valuable learning experiences.
• Highly competitive compensation, benefits and rewards programs that encourage you to bring your best every day and be recognized for doing so.
• An engaging, people-first work environment offering work/life balance, employee resource groups, and social events to promote interaction and camaraderie.

What This Job Offers

• Job Type: Full-time
• Career Level: Director
• Education Level: No Education Listed
• Number of Employees: 1,001-5,000 employees