Director, Sales

C1•Centennial, CO

1d•Onsite

About The Position

C1 is the foremost, single-source provider of advanced communications and data technology for business, connecting customers to everything digital from phone systems and hardware to computer networks, application development, and managed solutions. They are passionate about designing, implementing, managing, and supporting customer needs end-to-end. The Director, Sales is responsible for managing National Account Managers to ensure profitability, sales revenue growth, and overall strategy execution. This position must consistently meet its assigned Gross Profit (GP) target while identifying growth opportunities with existing customers and new logos. This role also involves managing, mentoring, and developing a team.

Requirements

4-year college degree in Business or equivalent in experience
Seven or more years of prior successful direct selling experience
Three or more years in a Services/Sales Support management role or related experience
Five or more years of supervisory experience
Proven ability to maintain partnership programs with customer and their other service providers
Strong problem solving, decision-making, and negotiation skills
Must be “total” team player and look at the constant “big” picture for success
Knowledge of collaboration technology
Strong presentation, verbal and communication skills
Demonstrated sales ability and technical aptitude
Proficient with Microsoft Word, Excel and Outlook
Previous experience working in a telecommunications industry
Strong territory management background to include, growth plans, staffing, coaching, to exceed quotas
Strong background and forecasting skills
Strong skills in developing and maintaining customer relationships at an executive level
Excellent coaching skills to enable strengthening team
Creative, innovative, resilient and tenacious
Strong internal relationship with mutual respect with extended team
Executive presence

Responsibilities

Consults, designs, supports, and manages sales of customer activity involving all products and services offered by the company with primary focus in designated region
Manages, trains, advises, and motivates assigned team members to their full potential
Develops and maintains strong relationships with key customers, ability to present to customer in-person or virtually
Ensures strong, effective market share of the products and services by providing direction and information on the products and related services
Develops and maintains technical competency in all products and services offered through ConvergeOne
Prepares sales forecasts, budgets, quotas, and other projections on a monthly basis
Analyzes sales records and trends in relation to objectives and competitive activities; takes or recommends necessary corrective action to Regional Vice President (RVP)
Develops a Business Plan for area of responsibility that is consistent with short-range and long-range company objectives
Keeps RVP informed of economic, customer/competition situations, customer’s business issues and interests, and generate a strategy that will achieve business objectives
Uses partnership programs, works with customers and their other product and service partners
Manages NAMs to be successful with all service offerings from all C1’s business partners
Maximizes NAM’s results through continuous and proactive feedback
Expedites the resolution of customer problems/complaints effectively
Keeps well informed on industry changes, participates where possible in organizations directly involved with ConvergeOne’s target markets, and continually works to improve sales techniques and sales knowledge
Works independently and as a team member with various organizations and/or functions throughout the company to achieve company objectives
Adheres to company policies, procedures, and objectives, and is always prepared to accurately discuss these policies with NAMs as well as our customers
Creates innovative solutions concepts
Maintains strong customer relationships at an executive level
Identifies strength and weaknesses within a team and works with extended teams to improve their skills
Manages a multi-vendor plan and relationships (OEMs)
Recognizes talent and potential talent to develop a successor and bench
Seeks the right talent on a continuous basis (i.e., recruitment and retention)
Executes both, the art and sciences, selling and uses specific sales methodologies
Determines what is important and what isn’t by helping NAMs to qualify deals for customers worthy of pursuit
Holds team accountable to tactical execution
Manages deals effectively and understands the process flow

Benefits

401(k) Plan (35% employer match per dollar up to 10% employee contribution)
Medical Coverage (3 platforms: UnitedHealthcare, Reference Based Pricing includes member advocacy; and Kaiser)
RX Home Delivery
HSA with Employer Contribution
In-vitro Fertility (treatment coverage)
Dental
Vision (2 plans: 12-month and 24-month frames allowance)
FSA Plans (Healthcare, Dependent Care and Limited Purpose)
Pre-tax Commuter Plans
Employer-paid Life Insurance
Employer-paid Short + Term Disability
Long Term Disability (2 plans: Employer-paid or optional Self-paid)
Paid Parental Leave (4 weeks at 100%)
Employee Assistance Plan
Voluntary Life Insurance for team member, spouse and child
Voluntary Accidental Death for team member and spouse
Legal/ID Theft Plans
TeleHealth
Wellness via Omada Health (healthy living solution)
Travel Assistance
Business Travel Accident Coverage
Medical for foreign travel coverage
Employer-paid Pet Telehealth
Accident Insurance
Critical Illness Insurance
Hospital Indemnity Insurance
Volunteer Time Off
10 Holidays
Summer Sizzle
On Demand Pay (Daily Pay)