Director, Sales & Relationship Management

S&P Global • New York, NY

6d • Hybrid

About The Position

About the Role: Grade Level (for internal use): 12 The Team: The S&P Global Ratings Commercial Team is responsible for optimizing relationships and commercial outcomes with a broad set of clients in the U.S. We are a collaborative team who develop solutions that help our clients overcome their complex business challenges. The team is focused on relationship management and business development, and intellectually curious. We uniquely leverage our proprietary methodologies and cutting-edge technologies to provide unparalleled client engagement and solutions. Our team values expertise-driven leadership and fosters an environment where team members actively shape how we show up with each other while connecting our daily work to S&P Global's purpose and values. What you stand to Gain: • Work directly with CFOs, Treasurers, Heads of Investor Relations, and other capital markets executives from some of the largest companies in the world. • Build familiarity with assigned sectors and client business models to support effective day-to-day coverage and informed client discussions. • Develop a deep understanding of the ratings business and broader S&P Global product ecosystem. • Grow within an organization that combines high performance expectations with strong peer relationships and accessible leadership. • Opportunity to operate with significant autonomy while making strategic decisions that impact client relationships and revenue outcomes

Requirements

• An S&P Global employee at this level typically has 8+ years of relevant experience in sales, relationship management, or financial services
• Extensive experience in sales, relationship management, or client coverage within a financial services environment
• Strong understanding of capital markets, corporate finance, and issuer decision-making dynamics
• Demonstrated ability to manage complex, high-stakes client relationships and negotiations
• Proven track record of driving revenue growth through both established and innovative approaches
• Strong executive presence and ability to influence senior internal and external stakeholders
• Ability to balance strategic thinking with disciplined execution
• Demonstrated expertise in managing effective operational systems and processes with broad knowledge of specialized fields and their market interrelationships
• Proven ability to operate with autonomy and require minimal direction while staying connected to external market trends
• High emotional intelligence, sound judgment, and resilience in fast-moving environments with the ability to actively listen to others and respond appropriately in emotionally challenging situations
• Strong collaboration skills with demonstrated ability to work beyond team boundaries to unlock issues and build consensus across groups with competing priorities
• Excellent time management capabilities including effectively managing multiple key projects, conflicting priorities and unexpected changes through appropriate delegation
• Commitment to developing talent and contributing to a high-performance commercial culture
• Bachelor's degree (Finance, Economics, or related field preferred)
• US Travel Required.
• All employees are required to work from the office a minimum of 2 days per week.
• We require all candidates who reach the final stage of our interview process to attend at least one in-person interview, which is ordinarily at your nearest S&P Global Ratings office. This must be completed before we can proceed to an offer.

Nice To Haves

• Knowledge of finance and debt capital markets.
• Experience with credit ratings, fixed income, or complex issuer-focused client coverage
• Prior experience leading cross-functional commercial initiatives or strategic programs
• Experience in coaching and empowering others to maximize their performance
• Demonstrated ability to bring new thinking and curiosity to create innovative solutions with a long-term perspective

Responsibilities

• Serve as a primary commercial point of contact for an assigned portfolio of public and private corporate clients, delivering consistent, high-quality client service while building trusted advisor relationships
• Drive revenue growth and retention by clearly articulating S&P Global Ratings' value proposition and positioning Ratings products to meet client needs through strategic account planning and market insight
• Lead commercial negotiations for assigned accounts, partnering with your Team Lead on more complex or sensitive engagements while demonstrating sound business judgment
• Identify cross-sell opportunities through active account coverage and understanding client needs by leveraging deep market knowledge and analytical perspective
• Take accountability for the operating system rather than individual instances, managing resources to deliver with a focus on sustainability
• Provide detailed analysis and apply results to improve functional operations while considering multiple possible courses of action
• Provide expert guidance and coaching to junior team members on complex client matters and relationship management strategies while prioritizing their growth and development
• Track and manage opportunities within a CRM, ensuring accurate pipeline data and timely follow-up while maintaining high standards of operational excellence
• Lead others in how to live S&P Global purpose and values and connect them to day-to-day work

Benefits

• Health & Wellness: Health care coverage designed for the mind and body.
• Flexible Downtime: Generous time off helps keep you energized for your time on.
• Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills.
• Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs.
• Family Friendly Perks: It’s not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families.
• Beyond the Basics: From retail discounts to referral incentive awards—small perks can make a big difference.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level