Director, Sales Operations

ANI Pharmaceuticals•Princeton, NJ

1d•$185,000 - $210,000

About The Position

The Director of Sales Operations is responsible for delivering comprehensive operational support to the Field Sales organization and key CRM stakeholders. This role leads the strategic development and execution of core commercial platforms and processes, including CRM, call planning, metric design and monitoring, HCP/HCO data management, vehicle reimbursement, and overall field force effectiveness. The Director partners closely with Sales Training to create and deliver technology training that strengthens system proficiency and enhances tactical execution across all sales teams. In addition, this role collaborates with Analytics and Targeting & Alignment to prioritize and deliver timely projects, actionable insights, and essential reporting. The Director also works cross-functionally with Marketing, Medical, and SD&A to support broader CRM needs and ensure cohesive commercial execution.

Requirements

BA or BS degree required.
5-8 years Sales Operations experience in the Pharma/Biotech industry.
Detailed understanding of sales operations processes, sales data tracking, sales force automation, sales reporting, promotion response concepts and sales force alignments.
Experience in managing and developing direct reports preferred.
Proficient in all aspects of analyzing healthcare sales data and field force activities.
Proficient in Veeva suite of commercial platforms, including Veeva CRM, OpenData/Network, and Align.
Excellent verbal, written, presentation and stakeholder management skills to effectively influence and manage expectations with sales leadership and cross-functional teams.
Strong project management skills required.
Advanced proficiency in Microsoft Excel (PivotTables, VLOOKUP, etc.), PowerPoint, Outlook, and Teams required