Director- Sales Operations/Enablement

DPL Financial PartnersLouisville, KY
16dRemote

About The Position

DPL Financial Partners is seeking a strategic, data-driven, and operationally excellent leader to serve as the Director of Sales Operations & Enablement. This role will own the operational backbone of the Sales organization, including: Sales analytics & insights Go-to-market planning & forecasting Sales enablement strategy, content, and training Sales technology leadership (Salesforce, Salesloft, dialer, LMS, analytics tools) Board-level reporting and executive insights The ideal candidate is a proactive builder who is energized by scaling processes, designing data-driven insights, and developing a high-performing sales force within a high-growth financial services and technology environment. This leader will partner closely with Sales, Marketing, Finance, Product, and Executive Leadership to ensure alignment between strategy, execution, and measurable growth outcomes.

Requirements

  • Bachelor's degree in Business, Analytics, Finance, or related field.
  • 5–10+ years in Sales Operations, Revenue Operations, Sales Enablement, or Sales Analytics-preferably in financial services, fintech, or B2B enterprise sales.
  • Demonstrated leadership experience, influencing cross-functional teams and senior stakeholders.
  • Expert-level proficiency in: Salesforce CRM Salesloft or similar engagement platforms Advanced Excel / Google Sheets BI platforms (Tableau, PowerBI, Sigma, DOMO, or similar) Proven track record of building scalable sales processes and improving productivity through analytics and automation.
  • Excellent communication and executive presentation skills.
  • Deep attention to detail, high accountability, and a strong bias toward action.

Nice To Haves

  • Experience in insurance, RIA, broker-dealer, wealth management, or financial product distribution.
  • Prior ownership of sales enablement programs and training content design.
  • Experience preparing board-ready reporting, dashboards, and insights.
  • Background in revenue systems architecture or Salesforce process design.
  • Prior leadership of Sales Ops / RevOps at a high-growth company.

Responsibilities

  • Sales Operations Leadership Serve as the operational owner for all Sales processes, infrastructure, reporting, and cross-functional workflows.
  • Lead development and execution of strategic growth initiatives, partnering with Sales Leadership to define KPIs, productivity models, and performance targets.
  • Build, maintain, and evolve board-level reporting, dashboards, and executive analytics that clearly articulate growth drivers, funnel performance, and productivity trends.
  • Develop and manage forecasting, territory design, capacity planning, lead routing, staffing models, and sales compensation analytics.
  • Own sales process governance-documentation, best practices, quality controls, and continuous optimization.
  • Ensure data quality, data integrity, and effective usage of CRM, BI, and enablement tools across the organization.
  • Sales Enablement Leadership Own the end-to-end sales enablement strategy including onboarding, ongoing training, content creation, and skill development.
  • Develop and maintain playbooks, process guides, talk tracks, sales frameworks, product training, and performance certification programs.
  • Partner with Product & Marketing to ensure reps are equipped with accurate, timely messaging and materials.
  • Establish enablement KPIs and measure training effectiveness on rep performance and revenue outcomes.
  • Technology Ownership: Salesforce, Salesloft, Enablement Tools Serve as the executive owner of all sales technology platforms: Salesforce CRM Salesloft (cadencing, automation, call workflows) LMS / training systems BI tools (Tableau, PowerBI, Sigma, etc.) Data enrichment / productivity platforms
  • Drive the roadmap for technology investments, integrations, automation, and operational scale.
  • Ensure ongoing system optimization including hierarchy management, reporting, workflows, automations, and cross-tool connectivity.
  • Collaborate with internal Salesforce administrators and project managers to deliver enhancements, new capabilities, and improved user experience.
  • Analytics, BI, and Insights Act as the subject matter expert for all Sales KPIs, performance metrics, funnel analytics, and behavior-based insights.
  • Build and maintain sophisticated data models for productivity, pipeline health, territory potential, incentive design, and strategic planning.
  • Translate complex data into clear, actionable insights that influence Sales strategy and executive decision-making.
  • Identify new metrics, analytical frameworks, and performance levers to accelerate long-term, sustainable growth Cross-Functional Leadership Partner with Finance, Marketing, Product, and Operations to ensure alignment across the full commercial engine.
  • Lead strategic projects that impact revenue growth, GTM alignment, and operational scale.
  • Drive organizational clarity by aligning teams to common definitions, KPIs, workflows, and system usage.
  • Present findings, insights, and recommendations to executives, board members, and leadership teams.
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