Director – Sales Commission Operations
About The Position
About Acrisure A global fintech leader, Acrisure empowers millions of ambitious businesses and individuals with the right solutions to grow boldly forward. Bringing cutting-edge technology and top-tier human support together, we connect clients with customized solutions across a range of insurance, reinsurance, payroll, benefits, cybersecurity, mortgage services – and more. In the last twelve years, Acrisure has grown in revenue from $38 million to almost $5 billion and employs over 19,000 colleagues in more than 20 countries. Acrisure was built on entrepreneurial spirit. Prioritizing leadership, accountability, and collaboration, we equip our teams to work at the highest levels possible. Job Summary: Acrisure is seeking a Director – Sales Commission Operations to join our growing team in Grand Rapids, MI. This role will be responsible for managing and administering operational sales programs in conjunction with operational leaders, legal, finance, compliance, and human resources functions. This role requires close collaboration with cross-functional teams, senior leaders, and others to drive seamless integration and consistent application of compensation policies.
Requirements
- Strong collaborator who quickly builds trust and effective working relationships with senior leaders, sales employees, attorneys, and cross-functional partners.
- Excellent written and verbal communication skills, including the ability to distill complex legal or regulatory concepts into clear, actionable information for varied audiences.
- Proven ability to synthesize data and metrics into meaningful insights and impactful executive reporting.
- Motivated self-starter who anticipates needs, drives solutions, and identifies opportunities to enhance commission processes.
- Ability to manage multiple priorities and work effectively with teams across geographies and time zones.
- Bachelor’s degree in Business, Accounting or a related field.
- 5+ years of experience managing and leading cross-functional projects or programs in an operations, legal, compliance, or accounting environment.
- Experience in accounting and/or sales/commission processes required.
- Strong Microsoft Office skills required, including Excel and PowerPoint.
Nice To Haves
- Experience utilizing Epic preferred.
- Global or multinational experience a plus.
Responsibilities
- Work closely with departments like finance, accounting, and HR to ensure seamless integration and consistent application of compensation policies.
- Oversee the accurate and timely calculation and payout of sales commissions, manage commission tables, and ensure compliance with policies.
- Investigate and address commission disputes, providing clear communication and justifications for decisions.
- Continuously review and enhance the processes and systems that support sales compensation administration.
- Generate detailed reports on sales performance and compensation data, providing insights to NAR leadership.
- Partner across Legal Operations, Risk, and HR teams to establish program governance and processes to improve visibility, efficiency, and decision-making.
Benefits
- Physical Wellness: Comprehensive medical insurance, dental insurance, and vision insurance; life and disability insurance; fertility benefits; wellness resources; and paid sick time.
- Mental Wellness: Generous paid time off and holidays; Employee Assistance Program (EAP); and a complimentary Calm app subscription.
- Financial Wellness: Immediate vesting in a 401(k) plan; Health Savings Account (HSA) and Flexible Spending Account (FSA) options; commuter benefits; and employee discount programs.
- Family Care: Paid maternity leave and paid paternity leave (including for adoptive parents); legal plan options; and pet insurance coverage.
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What This Job Offers
Job Type
Full-time
Career Level
Director
Number of Employees
5,001-10,000 employees
