Director - Safety Training & Compliance

National Express•Warrenville, IL

19h

About The Position

Summit School Services companies share a strong commitment to provide the highest level of transportation safety, quality transportation, outstanding customer service and positive employee relations. Our corporate headquarters, located in Warrenville, Illinois, houses the administrative and corporate support functions for the organization. Our 250+ local customer service centers (CSCs) are supported by regional operations teams located throughout North America. The Director, Safety Training and Compliance position is responsible for managing the national transportation safety training and compliance functions while advocating safety as a core value. The Director, reporting to the VP, Safety Compliance, ensures compliance to company policies as well as state, and federal regulations and training in the areas of driver screening, drug and alcohol testing, ongoing qualification (training and certifications), and maintenance of State/Provincial and DOT required compliance records.

Requirements

BA/BS in Business, Industrial Safety, Engineering or equivalent experience.
5 years of comprehensive safety or loss control experience in transportation.
Experience networking/partnering with Department of Transportation (DOT) and Federal Motor Carrier Safety Administration (FMCSA) and other governmental agencies.
Knowledge of DOT regulations and applicability to passenger transportation.
Excellent organizational skills and attention to detail with a high sense of urgency, initiative and proactive planning.
Well-developed communication, interpersonal, and training skills.
Strong computer and analytical skills.

Responsibilities

Develop, in partnership with cross-functional team, updated driver training content, compliant with the DOT’s Entry Level Driver Training regulation.
Ensure safety and training programs meet quality and compliance standards established by federal, state, and local laws.
In collaboration with Learning and Development, ensure consistent development of training and train the trainer programs for Drivers and Safety and training staff on Safety Programs and processes.
Lead rollout of Regional Training Centers (RTC) and implementation of single-site location training content refresh.
Supports and conduct Train-the-Trainer sessions for personnel across North America, both corporate and field when appropriate.
Designs and develops training content, updating applicable training documentation and job-aids based on adult learning principles.
Assist operation personnel to implement and manage a proactive, behavior-based approach to DOT compliance with an emphasis on personal responsibility, incident prevention and management systems approach.
Ensure Summit brand operating authority’s and associated BASIC information is accurate; recommend action plans when improvement/correction is needed.
Monitor compliance of operations to ensure all personnel comply with company policies and procedures, as well as DOT regulatory compliance. Includes, but not limited to, speeding, cell phone, and 3 in 24 violations resulting in termination.
Analyze and validate the company’s internal DOT accident register against the Federal SMS register, submitting Data Q challenges as appropriate.
Review the company’s online driver qualification file (DQF) system compliance as it relates to DOT, State regulations and company policy; providing training and follow-up where process improvements are identified.
Liaise with the drug and alcohol third-party administrator (TPA), ensuring accurate MIS reporting and compliance; test type, safety letter of concern follow-up, SAP documents (when applicable), and positive notifications.
Manage Training Provider Registry (TPR), registering in locations and assisting field teams with verification of entry.
Routine management of driver enrollment in license monitoring system (SuperVision).
Identify and inform management of compliance issues, safety risks, and improvement opportunities through daily, weekly and monthly audits.