Director, Routing & School Efficiency

School District of Philadelphia•Philadelphia, PA

About The Position

Plans, organizes, and directs the scheduling, routing, activities for the Department of Transportation Services. Oversees and coordinates activities performed in multiple transportation units to enhance coordination and ensure that projects are completed accurately and on time. Manages transportation eligibility and to/from transportation assignment for pupils residing in Philadelphia County. Oversees scheduling operations to ensure generation of optimal and economical routes based on guidelines set forth by the State and the School District. Develops and implements operational procedures, policies, programs, goals and objectives which are consistent with the best standards and practices.

Requirements

Bachelor’s degree from an accredited college or university.
Five years of full-time, paid, professional experience in Transportation Operations, two of which have been in a supervisory capacity and has included working with geographic information system (GIS) mapping software and basic routing functionality.
Any equivalent combination of training and experience determined to be acceptable by the Office of Talent.
Demonstrated knowledge of: the principles and practices utilized in managing a large, urban transportation system.
Demonstrated knowledge of: the modern methods and techniques used in transportation scheduling, routing.
Demonstrated knowledge of: federal and common state highway safety laws and regulations.
Demonstrated knowledge of: supervisory methods and techniques.
Demonstrated ability to: evaluate methods, procedures and techniques in scheduling, routing and make sound recommendations to improve efficiency and quality of service.
Demonstrated ability to: communicate and prepare comprehensive reports and presentations clearly and concisely.
Ability to: use a personal computer.
Ability to: communicate effectively, both orally and in writing.
Ability to: establish and maintain effective working relationships.

Responsibilities

Oversees and directs the activities of staff responsible for determining eligibility, routing of pupils.
Manages scheduling tasks and projects; ensures that school buses are routed and pupils are transported between home and school within a reasonable timeframe.
Reviews routes and confirms they are scheduled in accordance with all applicable rules and regulations.
Works closely with vendors and district garages to maintain up-to-date routes in the COMPASS system.
Oversees the development, implementation, and maintenance of bus schedules for new routes and the modification or deletion of existing routes as needed.
Directs the flow of pertinent information from various sources to the COMPASS system in order to accurately assess student eligibility including special education students, homeless students, and refugee students.
Works closely with all stakeholders to ensure that student transportation data is received in a complete and accurate manner to improve the data management process.
Manages operational aspects of ongoing projects in scheduling and central dispatch units.
Provides managerial reports including but not limited to scheduling progress, late and no show buses, parental and school complaints, outstanding issues, and employee performance.
Works with all necessary units in Transportation to maximize the state subsidy dollars.
Receives, reviews and processes all transportation related reports from schools and garages.
Maintains excellent relationships with all schools serviced and with other units in Transportation; works with all stakeholders to develop strong working relationships.
Develops and implements long‐term goals, policies and procedures.
Collaborates with all stakeholders to discuss and agree on key project timelines or roles.
Utilizes computer programs and applications to plan, monitor, and maintain status of work.
Communicates pertinent messages from the Scheduling Unit to internal and external stakeholders which include, but not limited to, the Office of Specialized Services, the Office of Student Placement, the Office of General Counsel, School District Garages, Information Technology, Public Schools, Charter Schools, Non-Public Schools, and Transportation Vendors.