Routing Coordinator

4MATIV Technologies

16h•$55,000 - $75,000•Remote

About The Position

The Routing Coordinator is responsible for the day-to-day execution of routing tasks, ensuring that routes are accurately created, adjusted, and maintained to support efficient transportation operations. This position plays a critical hands-on role in implementing routing strategies and requires strong attention to detail, technical proficiency, and the ability to coordinate effectively across teams. The ideal candidate is highly organized, process-driven, analytical, and proactive, with a drive for creative optimization, the ability to troubleshoot routing issues, and support internal teams with timely routing solutions.

Requirements

Associate’s or Bachelor’s degree in logistics, transportation, geography, or a related field preferred.
1-3 years of experience in transportation, logistics, routing, or operations support.
Strong technical skills, including experience with data management and spreadsheet tools (Excel, Google Sheets, etc.).
User-focus: Maintains consistent focus on the overarching purpose of analyses, ensuring analyses meet user needs while considering the user experience and perspective.
Self-motivation: Takes initiative, working independently with minimal supervision, setting clear goals, and driving progress.
Problem-solving: Tackles complex data projects with persistence, creativity, and a strong curiosity to find innovative solutions.
Attention to details: Effectively manages multiple tasks, prioritizing work to deliver thorough, error-free results on-time.
Effective communication: Exhibits strong communication skills, both written and verbal, to engage diverse stakeholders clearly and professionally.

Nice To Haves

Experience with school routing software (e.g., Traversa, EZ Routing, or similar platforms) is a plus.

Responsibilities

Route Execution & Maintenance
Create, modify, and maintain routes in routing software, ensuring accuracy and compliance with school policies and transportation guidelines.
Implement routing updates and change requests based on operational needs.
Ensure all route assignments are properly documented and communicated to relevant stakeholders.
Data Management & Accuracy
Identify and resolve data quality issues related to student assignments, stop locations, and transportation parameters.
Maintain an organized system of routing records for tracking historical changes and audit purposes.
Collaboration & Operational Support
Work closely with customers to support the optimization and strategic planning of transportation routes.
Coordinate with Account Managers to execute routing changes aligned with partner school needs.
Provide real-time routing support to resolve operational issues affecting service efficiency.
Compliance & Reporting
Ensure routes comply with school district policies, transportation regulations, and service-level agreements.
Track and report on routing changes, efficiencies, and issues to support continuous improvement.
Monitor routing KPIs, flagging inefficiencies and escalating issues when needed.