Director, Reverse Logistics

Philips • Murrysville, PA

1d • $145,000 - $259,000 • Onsite

About The Position

As the Reverse Logistics Manager, you will shape and lead the reverse portion of the Philips value chain, ensuring that returned and recovered products are managed with the same rigor, visibility, and performance expectations as forward supply flows. Your role: Designing and leading the global reverse logistics value chain strategy, integrating returns, repair, refurbishment, redeployment, and disposition into end-to-end supply chain planning. Ensuring reverse logistics processes are fully aligned with forward supply chain, service lifecycle, and inventory strategies Driving performance across the reverse value chain, including cost, cycle time, recovery yield, service levels, and compliance. Partnering with Service Operations, Quality & Regulatory, Commercial, and Finance teams to optimize reverse flows and decision-making. Leading digital enablement and data visibility for reverse logistics to support planning, execution, and analytics across the value chain. Managing and optimizing internal and external repair, refurbishment, and logistics networks. Developing standardized global processes while accommodating regional and market-specific requirements Building and leading a high-performing global team across multiple regions and time zones. Supporting Philips’ sustainability objectives through responsible recovery, reuse, and disposal practices as part of normal value chain execution.

Requirements

• You’ve acquired 8 + years of experience leading global supply chain or operations teams, and driving complex, cross-functional initiatives.
• Expertise in reverse logistics, service supply chains, returns management, repair or refurbishment operations.
• Demonstrated ability to manage complex, end-to-end value chain processes across multiple functions.
• Experience with ERP and supply chain systems (SAP preferred), logistics or service management platforms.
• You have a bachelors or masters degree in Business Administration, Supply Chain Management, Operations Management or equivalent field of study.
• You must be able to successfully perform the following minimum Physical, Cognitive and Environmental job requirements with or without accommodation for this position.
• You’re an excellent communicator with strong business acumen and the ability to balance cost, service, and asset utilization.
• You excel with stakeholder management.

Responsibilities

• Designing and leading the global reverse logistics value chain strategy, integrating returns, repair, refurbishment, redeployment, and disposition into end-to-end supply chain planning.
• Ensuring reverse logistics processes are fully aligned with forward supply chain, service lifecycle, and inventory strategies
• Driving performance across the reverse value chain, including cost, cycle time, recovery yield, service levels, and compliance.
• Partnering with Service Operations, Quality & Regulatory, Commercial, and Finance teams to optimize reverse flows and decision-making.
• Leading digital enablement and data visibility for reverse logistics to support planning, execution, and analytics across the value chain.
• Managing and optimizing internal and external repair, refurbishment, and logistics networks.
• Developing standardized global processes while accommodating regional and market-specific requirements
• Building and leading a high-performing global team across multiple regions and time zones.
• Supporting Philips’ sustainability objectives through responsible recovery, reuse, and disposal practices as part of normal value chain execution.

Benefits

• Employees are eligible to participate in our comprehensive Philips Total Rewards benefits program, which includes a generous PTO, 401k (up to 7% match), HSA (with company contribution), stock purchase plan, education reimbursement and much more.

What This Job Offers

• Job Type: Full-time
• Career Level: Director