Director, Revenue Operations

A-LIGN External

About The Position

The Director of Revenue Operations is responsible for designing, operating, and continuously improving the Go-To-Market (GTM) engine across Marketing, Sales, and Partners. In this role, you will focus on data integrity, scalable processes, AI-enabled automation, and RevTech execution to drive predictable revenue growth, operational efficiency, and high-quality decision making. You will partner closely with Sales, Marketing, Finance, and GTM leadership to translate strategy into repeatable systems, reliable forecasting, and actionable insights.

Requirements

Bachelor’s degree from an accredited institution
Minimum of 5 years in sales operations, business planning, or sales support management roles
Track record of managing analytically rigorous corporate initiatives
Expertise in Sales and GTM strategy and planning
Proven leadership in Sales and Marketing Operations
Skilled in utilizing Salesforce
Experience developing accurate success measures directly tied to compensation strategies
Ability to meet deadlines with a high degree of motivation
Excellent communication
Thrive in a fast-paced environment
Ability to work individually as well as collaboratively

Nice To Haves

Master’s in business administration (MBA) preferred
Private Equity (PE)-backed portfolio company experience strongly preferred

Responsibilities

Revenue & Marketing Operations Execution
Manage integrated revenue forecasting, planning, and reporting across marketing, sales, and partners.
Build and maintain standardized dashboards and KPI frameworks connecting spend, pipeline, bookings, and performance.
Partner with marketing and sales leaders to optimize channel mix, budget allocation, and GTM efficiency through data and testing.
Sales & Partner Operations
Run core sales and partner operations, including pipeline reviews, forecast management, territory administration, and Rules of Engagement.
Deliver actionable insights that improve forecast accuracy, deal execution, and partner performance.
Enablement, Process & Operational Excellence
Support sales and partner enablement through clear operating cadences, OKRs, and performance tracking.
Identify process gaps and bottlenecks; lead continuous improvement initiatives to increase productivity and conversion.
Ensure CRM and GTM process compliance across regions to protect data quality and reporting accuracy.
GTM Technology & AI Enablement
Own day-to-day administration and optimization of the GTM tech stack (e.g., Salesforce, CPQ, Outreach, MAP, BDR tools).
Partner with leadership to rationalize RevTech and MarTech investments and improve system adoption.
Implement and manage AI-driven tools and workflows (e.g., enrichment, automation, forecasting support) to reduce manual effort and accelerate insights.