Director, Revenue Operations

Crusoe•San Francisco, CA

21h

About The Position

Crusoe is seeking a highly motivated, analytical, and detail-oriented Director of Revenue Operations to design, implement, and administer our global incentive compensation plans. This critical role ensures our compensation programs effectively motivate our Go-To-Market (GTM) teams, align with Crusoe’s business objectives, while also guaranteeing accurate and timely commission payments. This is a builder role ideal for a strategic leader who thrives in dynamic, high-growth environments and is passionate about empowering teams to win. You’ll shape our incentive compensation strategy, launch high-impact programs, and ensure every customer-facing role is aligned with Crusoe’s goals and motivated to exceed their targets.

Requirements

10+ years of experience in incentive compensation design and administration, preferably within a high growth, B2B technology environment.
Proven expertise in developing, managing, and operating complex commission plans for a wide range of GTM roles.
Strong analytical skills with the ability to interpret data, identify trends, and make data-driven recommendations.
Proficiency with compensation management software and Salesforce.
Excellent communication and interpersonal skills, with the ability to effectively collaborate with stakeholders at all levels.
High attention to detail and a commitment to accuracy in all compensation-related activities.
Ability to thrive in a fast-paced, dynamic environment and manage multiple priorities effectively.

Nice To Haves

Experience with hyperscalers, GPU clouds, or high-performance compute environments.
Familiarity with large-scale AI training and inference architectures.
Strong network in the AI/ML and enterprise technology ecosystem.
Track record of working with Fortune 500 enterprises and digitally native businesses on transformative infrastructure deals.

Responsibilities

Design, develop, and implement incentive compensation plans across the entire GTM organization (SDR, AE, Customer Success, Pre-Sales, Partner), ensuring alignment with company strategy and sales objectives.
Administer and manage all aspects of the commission process, including calculation, reconciliation, and timely payment of commissions.
Partner cross-functionally with GTM Leadership, Finance, HR, and Legal to ensure compensation plans are understood, executed flawlessly, and fully compliant.
Actively participate in the annual GTM planning cycle, contributing to incentive plan modeling, territory design, and quota setting.
Develop and maintain clear documentation for all compensation plans, policies, and procedures.
Deliver enablement, guidance, and training to all GTM teams.
Continuously analyze and report plan effectiveness, identifying areas for improvement and recommending adjustments as needed.
Manage and optimize compensation-related systems and tools, ensuring data accuracy and process efficiency.
Serve as Crusoe’s subject matter expert on incentive compensation, providing guidance and support to GTM teams and leadership.
Monitor industry trends and best practices in incentive compensation to ensure Crusoe's programs remain competitive, innovative, and effective.

Benefits

Industry competitive pay
Restricted Stock Units in a fast growing, well-funded technology company
Health insurance package options that include HDHP and PPO, vision, and dental for you and your dependents
Employer contributions to HSA accounts
Paid Parental Leave
Paid life insurance, short-term and long-term disability
Teladoc
401(k) with a 100% match up to 4% of salary
Generous paid time off and holiday schedule
Cell phone reimbursement
Tuition reimbursement
Subscription to the Calm app
MetLife Legal
Company paid commuter benefit; $300/month