Director, Revenue Operations (ROPS)

DaVita Kidney Care • Denver, CO

2d • $115,000 - $183,000

About The Position

The Director, Revenue Operations (ROPS) is responsible for operational oversight and strategic planning for revenue cycle teams and related activities. This role builds revenue cycle teams, analyzes their performance, identifies trends, communicates results, and improves process performance impacting the revenue cycle. They determine opportunities for improvement to achieve revenue cycle best practices and ensure compliance with DaVita policies and state and federal regulations.

Requirements

• Education: Bachelor’s degree in a related field required; Master’s degree preferred.
• Experience: Minimum of five (5) years of related experience required. Experience with strategic planning and increasing levels of senior leadership responsibility in healthcare revenue operations.
• Skills: Strong knowledge of the healthcare revenue cycle (e.g., Patient Intake, Billing, Collections).
• Ability to motivate others, meet goals, and read/interpret complex documents.

Nice To Haves

• Master’s degree

Responsibilities

• Builds High Performing Teams: Engages in recruitment, training, and retention; coaches and motivates teammates; manages performance and succession planning.
• Direct Daily Operations: Establishes short and long-term goals based on key metrics; conducts monthly A/R reviews; manages budgets, personnel, and departmental resources; ensures compliance with regulatory requirements.
• Perform Strategic Thinking: Develops analysis frameworks; drives the strategic process on internal projects; maintains knowledge of healthcare revenue operations trends.
• Effectively Communicate: Works collaboratively with patient account leaders; communicates insights and recommendations to executive leaders; fosters cooperation across DaVita centers.

Benefits

• A "community first, company second" culture based on Core Values that really matter.
• Clinical outcomes consistently ranked above the national average.
• Award-winning education and training across multiple career paths to help you reach your potential.
• Performance-based rewards based on stellar individual and team contributions.
• A comprehensive benefits package designed to enhance your health, your financial well-being and your future.
• Dedication, above all, to caring for patients suffering from chronic kidney failure across the nation.
• Comprehensive benefits: Medical, dental, vision, 401(k) match, paid time off, PTO cash out
• Support for you and your family: Family resources, EAP counseling sessions, access Headspace®, backup child and elder care, maternity/paternity leave and more
• Professional development programs: DaVita offers a variety of programs to help strong performers grow within their career and also offers on-demand virtual leadership and development courses through DaVita’s online training platform StarLearning.

What This Job Offers

• Job Type: Full-time
• Career Level: Director
• Number of Employees: 5,001-10,000 employees