Director, Revenue Cycle Value Creation

Jefferson Health Plans • Philadelphia, PA

2d

About The Position

The Director, Revenue Cycle Value Creation provides strategic leadership and operational management for the team responsible for driving data-driven changes across Jefferson Health Revenue Cycle. Reporting directly to the Vice President of Revenue Cycle Value Creation, this role oversees a team of revenue management consultants and automation developers/engineers. The Director ensures that complex analytical insights are seamlessly translated into well-executed projects that improve yield, reduce leakage, and accelerate cash flow across the Revenue Cycle Continuum.

Requirements

• Bachelor’s Degree in Finance, Accounting, Business or Health Administration or related field
• 7 years of progressively responsible experience in revenue cycle, consulting, or project management within a healthcare environment.
• and 1 year of formal leadership or managerial experience managing interdisciplinary teams..
• Familiarity with automation technologies (RPA, workflow tools, AI enabled solutions).
• Deep quantitative and evaluative skills with the ability to synthesize complex findings into executive recommendations and actionable insights.
• Superior oral and written communication skills; ability to influence results and garner support in a matrixed environment.
• Extensive experience with Epic (Resolute HB/PB, Prelude, Cadence) and analytics tools.
• Strong execution, project management, and change management skills.
• Demonstrated ability to manage multiple, concurrently running projects and adapt to changing deadlines and competing priorities.
• EPIC Certification - Epic Systems Upon Hire

Nice To Haves

• Master’s Degree in Finance, Accounting, Business or Health Administration or related field
• 10 years of progressively responsible experience in revenue cycle, consulting, or project management within a healthcare or 3 years of formal leadership or managerial experience managing interdisciplinary teams..
• PMP - Project Management Professional - Project Management Institute Upon Hire or CSSBB - Certified Six Sigma Black Belt - American Society for Quality Upon Hire

Responsibilities

• Team Oversight: Provide direct leadership, coaching, and professional development to a high-performing team of Revenue Management Consultants and automation developers/engineers.
• Strategic Road mapping: Collaborate with the VP of RCM Value Creation to translate long-term financial strategies into a tangible roadmap of projects and analytical initiatives.
• Portfolio Oversight: Manage a portfolio of multi-functional, interdisciplinary projects ranging from small optimizations to large-scale system implementations ensuring alignment with organizational goals.
• Standardization: Implement and manage a project governance framework to standardize intake, workflow mapping, prioritization, benefit tracking, and status reporting.
• Revenue Improvement: Identify, quantify, and prioritize high impact revenue opportunities, including denial/write off reduction, charge capture, AR acceleration, and other RCM opportunities.
• Automation: Identify and prioritize opportunities for automation across the revenue cycle. Partner with key stakeholders to design and deploy scalable automation solutions.
• Epic Advocacy: Champion the use of Epic analytics tools (SlicerDicer, Reporting Workbench, Dashboards) to empower operational leaders with actionable data.
• Metric Design: Design and implement systems that provide financial, statistical, and operational metrics, ensuring appropriate interpretation and application of data for senior leadership.
• Stakeholder Engagement: Serve as an authoritative resource and primary operational link between executive leadership and RCM operators.
• Change Management: Drive end-to-end process improvement by fostering a culture of continuous improvement and managing complex relationships across Jefferson Health facilities. Oversee workflow analysis, root cause identification, solution design, and implementation of sustainable improvements.

Benefits

• Jefferson offers a comprehensive package of benefits for full-time and part-time colleagues, including medical (including prescription), supplemental insurance, dental, vision, life and AD&D insurance, short- and long-term disability, flexible spending accounts, retirement plans, tuition assistance, as well as voluntary benefits, which provide colleagues with access to group rates on insurance and discounts.
• Colleagues have access to tuition discounts at Thomas Jefferson University after one year of full time service or two years of part time service.
• All colleagues, including those who work less than part-time (including per diem colleagues, adjunct faculty, and Jeff Temps), have access to medical (including prescription) insurance.

What This Job Offers

• Job Type: Full-time
• Career Level: Director