Director, Revenue Cycle Practice Relations

McKesson • Irving, TX

1d

About The Position

McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here, we focus on the health, happiness, and well-being of you and those we serve – we care. What you do at McKesson matters. We foster a culture where you can grow, make an impact, and are empowered to bring new ideas. Together, we thrive as we shape the future of health for patients, our communities, and our people. If you want to be part of tomorrow’s health today, we want to hear from you. The Director, Revenue Cycle Practice Relations is responsible for developing, maintaining, and strategically enhancing relationships with assigned practices to optimize revenue cycle outcomes. This senior individual contributor serves as the principal connection between practices and the organization, driving practice satisfaction, operational excellence, and financial performance through expert account management and consultative partnership. The Director leverages industry expertise and data-driven insights to influence practice strategy, advocate for practice needs, and deliver innovative solutions.

Requirements

• Minimum of 10 years’ experience in client relationship management, account management, or revenue cycle operations within healthcare or a related industry.
• Demonstrated expertise in revenue cycle management, practice operations, and strategic planning.
• Exceptional communication, negotiation, and interpersonal skills.
• Advanced analytical skills with a proven ability to develop actionable insights from complex data sets.
• Track record of influencing organizational strategy and driving process improvement without direct supervisory authority.
• Bachelor’s degree required; Master’s degree or relevant certification preferred.
• Degree or equivalent and typically requires 10+ years of relevant experience. Less years required if has relevant Master’s or Doctorate qualifications.

Responsibilities

• Strategic Practice Partnership Serve as the principal relationship manager for assigned practices, aligning organizational services and resources to support practice objectives and drive revenue cycle performance.
• Account Management & Advocacy Oversee and champion the delivery of revenue cycle services, proactively identifying opportunities for improvement and advocating for practice needs within the organization.
• Performance Analysis & Reporting Monitor, analyze, and interpret practice performance metrics. Provide actionable insights and recommendations to practice leadership, supporting continuous improvement and achievement of financial goals.
• Industry Leadership Maintain expert knowledge of industry trends, regulatory changes, and emerging technologies. Advise practices on best practices and innovative approaches to revenue cycle management.
• Practice Satisfaction & Engagement Lead regular satisfaction assessments and feedback sessions. Develop and implement strategies to enhance practice experience and address concerns.
• Training & Enablement Collaborate with internal training teams to ensure content and delivery methods are tailored to practice needs, supporting operational excellence.
• Financial Collaboration Partner with Finance to provide holistic guidance on practice financial performance, identifying risks and opportunities.
• Cross-Functional Influence: Work collaboratively across departments to resolve complex issues, drive strategic initiatives, and ensure seamless communication between practices and the organization.

What This Job Offers

• Job Type: Full-time
• Career Level: Director
• Number of Employees: 5,001-10,000 employees