Director - Returns and Reverse Logistics

McKesson•Irving, TX

About The Position

McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here, we focus on the health, happiness, and well-being of you and those we serve – we care. What you do at McKesson matters. We foster a culture where you can grow, make an impact, and are empowered to bring new ideas. Together, we thrive as we shape the future of health for patients, our communities, and our people. If you want to be part of tomorrow’s health today, we want to hear from you. FSS Overview: Are you ready to be a pivotal force in Advancing Health Outcomes For All®? Join the Financial Services and Solutions (FSS) organization, where our focus is being a strategic business partner who creates value, provides efficiency, and ensures compliance for McKesson. In FSS, you'll gain exposure to all McKesson businesses while growing as a finance professional and fostering collaborative relationships with internal and external customers. Our high employee engagement scores reflect a vibrant and diverse workplace where your contributions have a tangible impact on the enterprise. If you're passionate about making a real difference and want to be part of a dedicated team that values professional growth, FSS is the place for you. Join us and energize your career with endless opportunities! The right candidate to join our FSS team can demonstrate the following competencies: embrace digital transformation, diverse and inclusive collaboration, strategic and analytical thinking, adaptability and growth mindset, and clear and impactful communication. Position Overview: Responsible for oversight of McKesson’s Returns and Reverse Logistics processes, including accurate reconciliation and ownership of OCOGS line items and returns transactions, supplier relationship management, policy governance, reverse logistics, and reverse distributor relationships. Director will collaborate and interact extensively with internal and external stakeholders to resolve financial disputes and escalated issues as needed. Role Summary: Responsible for returns and GL reconciliation, supplier relationship management, policy governance, reverse logistics, and reverse distributor relationships. Oversight of reconciling credits from manufacturers for pharmaceutical returns. OCOGS P&L oversight leveraging large amounts of disparate data to make sound financial decisions. Liaison between suppliers and all relevant McKesson functional areas to develop and execute strategic initiatives around returns Champion the development of internal and external partnerships to enhance responsiveness to customers' needs, supplier disputes, and ensure internal/external customer understanding. Strategic negotiation and resolution of escalated supplier disputes. Oversee supplier contract data integrity and management. Responsible for providing direction and support for development of management and employees individual and professional development. Create a work environment that fosters creativity, productivity, collaboration, and accountability. General Responsibilities Cultivates and maintains a diverse and inclusive culture, encouraging healthy debate from multiple perspectives Collaborate and grow strong relationships with internal and external stakeholders including BU Finance Leaders, Compliance, Procurement, Legal and Finance teams Build and train high performing teams while role modeling I2CARE and ILEAD behaviors. Drive operational maturity by identifying automation and self-service capabilities with a focus on enterprise-oriented solutions Work well in a high-pressure environment, ensuring that work is completed in an accurate and timely fashion

Requirements

Typically requires degree or equivalent, 12+ years of experience in financial management, supplier relationship management, logistics, or supply chain management and 4+ years of leadership experience.
Embrace Digital Transformation: Demonstrate a strong digital mindset by actively seeking and implementing technological solutions to enhance business processes and drive innovation within the team.
Diverse and Inclusive Collaboration: Foster a collaborative environment that values diversity and inclusion. Build and sustain positive relationships with stakeholders from varied backgrounds to drive professional growth and organizational success.
Strategic and Analytical Thinking: Exhibit strong business acumen by staying informed about industry trends and aligning projects with broader organizational goals. Use data-driven insights to make informed decisions and influence positive change.
Adaptability and Growth Mindset: Show adaptability in the face of change and a willingness to take on challenges. Continuously seek learning opportunities and demonstrate resilience to maintain high performance and support team dynamics.
Clear and Impactful Communication: Communicate complex information clearly and persuasively across all levels of the organization. Utilize storytelling to effectively convey ideas and drive key initiatives forward.
Financial Acumen: Strong understanding of financial processes and the ability to ensure accuracy in financial reconciliation.

Responsibilities

Responsible for returns and GL reconciliation, supplier relationship management, policy governance, reverse logistics, and reverse distributor relationships.
Oversight of reconciling credits from manufacturers for pharmaceutical returns.
OCOGS P&L oversight leveraging large amounts of disparate data to make sound financial decisions.
Liaison between suppliers and all relevant McKesson functional areas to develop and execute strategic initiatives around returns
Champion the development of internal and external partnerships to enhance responsiveness to customers' needs, supplier disputes, and ensure internal/external customer understanding.
Strategic negotiation and resolution of escalated supplier disputes.
Oversee supplier contract data integrity and management.
Responsible for providing direction and support for development of management and employees individual and professional development.
Create a work environment that fosters creativity, productivity, collaboration, and accountability.
Cultivates and maintains a diverse and inclusive culture, encouraging healthy debate from multiple perspectives
Collaborate and grow strong relationships with internal and external stakeholders including BU Finance Leaders, Compliance, Procurement, Legal and Finance teams
Build and train high performing teams while role modeling I2CARE and ILEAD behaviors.
Drive operational maturity by identifying automation and self-service capabilities with a focus on enterprise-oriented solutions
Work well in a high-pressure environment, ensuring that work is completed in an accurate and timely fashion