Director, Retail

Bombas • New York, NY

2d • Onsite

About The Position

We are looking for a highly operational, collaborative team player to join our Retail team as our Director, Retail, reporting directly to our GM / SVP of Wholesale & Retail. The ideal candidate has 8+ years of corporate retail leadership experience within an omnichannel consumer brand.
Bombas recently opened its first three brick-and-mortar retail stores, marking an exciting new chapter for the brand. As our first dedicated corporate retail leader, this role will play a central part in shaping how Bombas shows up in physical retail — ensuring our stores are operationally strong, brand-right, and meaningfully connected to our mission.
Today, our stores are operated in partnership with a third-party operator, and the Director, Retail will both manage the partner relationship and oversee the work of internal teams to ensure expectations are clear, store performance is strong, expansion is supported, and the retail experience remains consistent with the Bombas brand. This is a hands-on player/coach role for someone who enjoys turning strategy into action, establishing strong operating rhythms, building trusted relationships, and helping a new business grow thoughtfully.
As Bombas’ retail business continues to grow, this role will grow alongside it, offering the opportunity to have a lasting impact on the brand and the way customers experience Bombas in person.

Requirements

• 8+ years of experience in retail leadership within an omnichannel consumer brand
• Corporate-level retail experience (not solely store-level management)
• Hands-on experience operating existing stores and opening new retail locations
• Experience working within a matrixed organization to service and scale a retail strategy
• Strong operational, analytical, and project management skills

Nice To Haves

• A highly organized, systems-minded operator who brings clarity to complex, cross-functional work
• A team player who is willing and happy to help
• Strong written and verbal communication skills
• Belief in our mission and understand the importance of giving-back
• Inquisitive, love to learn, embrace failure, and never give up
• Comfortable staying focused while working in any type of environment

Responsibilities

• Own the day-to-day execution of Bombas’ brick-and-mortar retail business, ensuring stores are effectively supported across internal teams and external partners
• Establish and run the retail operating cadence, including product fulfillment, systems integrations, merchandising, store policies, staff training, visual marketing, promotions, store events and marketing.
• Serve as the primary point of coordination between Retail and cross-functional teams, ensuring retail priorities are clearly communicated, integrated and executed
• Lead the planning and execution of new store openings, coordinating readiness across product, supply chain, systems, staffing, merchandising, and marketing
• Manage retail performance tracking and reporting, owning KPIs and insights and partnering with Finance and leadership to help manage the retail P&L
• Partner with Brand, Creative, and Marketing to ensure stores drive purchases, awareness, community affinity, and a meaningful connection to the Bombas mission
• Work closely with external retail partners to support strong store execution, staffing effectiveness, and consistent brand and operational standards

Benefits

• We are a team of smart, interesting, diverse, funny, and loving people.
• We offer competitive compensation, employer paid health, medical and dental benefits, 401k with match, paid parental leave, snacks, socks and a fun, relaxed office environment.
• We take the responsibility to make sure you are excited, happy, and find fulfillment in your work very seriously.
• We value fun. This is why we host office lunches, offsite team outings and company retreats.
• We believe in giving back to the community and helping those in need, which is why we volunteer as a team regularly.
• We believe success comes from the collective effort of all, which is why all full-time employees receive equity in the business.
• We understand the value of health, relaxation, spending time with friends and family, and traveling the world and offer flexible paid time off for all full-time employees. This includes over 20 paid company holidays, year-round "Flexible Fridays" and unlimited vacation, sick, and wellness days.
• We understand the importance of communication and offer a monthly phone stipend for all full-time employees.
• We believe a healthy body equals a healthy mind, so we offer a $100 monthly wellbeing reimbursement to all full-time employees.

What This Job Offers

• Job Type: Full-time
• Career Level: Director
• Education Level: No Education Listed