Director - Retail Investor Analytics

The Vanguard Group • Charlotte, PA

3d

About The Position

Join Vanguard as a Director of Retail Investor Analytics, a pivotal role where you'll drive divisional strategy and spearhead transformative analytics capabilities. As a key leader, you'll shape the future of our investor experience, leveraging cutting-edge data insights to optimize investment outcomes and enhance client satisfaction for the millions of retail investor clients worldwide. Your innovative approach will guide our analytics team, fostering a culture of excellence and continuous improvement. If you're passionate about leading change and making a significant impact, this is the opportunity for you to lead Vanguard into the future.

Requirements

• Minimum ten years of work experience in the data and analytics space.
• 5 years of experience in managing teams of Data Analysts and Researchers within a global matrix organization.
• Undergraduate degree or equivalent combination of training and experience.

Nice To Haves

• Graduate degree preferred.

Responsibilities

• Partner and consult with senior management to deliver analytical insights on Vanguard's strategy and client base.
• Ensure crew on team are partnering effectively as consultants for business functions to deliver actionable insights and solutions.
• Hire, evaluate, and supervise crew. Provide guidance and training as necessary to develop crew. Set performance standards, review performance, and make informed compensation decisions in accordance with all applicable Human Resources policies and procedures.
• Oversee the enterprise-wide strategy and program for the adoption and implementation of analytics tools. Develop and maintain strategic plan to ensure tools and approaches meet evolving business demands. Develops an enterprise-wide view of analytics capabilities; identifies gaps and proposes solutions.
• Lead the team in consulting with business partners to help establish efficient analytics and business intelligence tools, frameworks, and capabilities. Educate business leaders about self-service tools and provides support for teams as they stand up internal functions.
• Build and scale teams with expertise in advanced analytics, data engineering, analytics consulting, and business acumen. Oversee training strategy to foster development of analytical acumen for crew and leaders across Vanguard.
• Stay ahead of industry, market, and company trends. Ensures that Vanguard's use of analytics tools is scalable and sustainable. Serves as a leader of Vanguard's analytics community and contributes expertise. Represents Vanguard in external industry events and proactively forms external relationships to bring in new ideas, technology, and talents.
• Participate in the development of the department budget, including the identification of technology investments and budget allocation to support these tools. Review expenses and ensures unit operates within budgetary guidelines.

What This Job Offers

• Job Type: Full-time
• Career Level: Director
• Number of Employees: 5,001-10,000 employees