Director, Residential Services

PeopleIncWilliamsville, NY
10d$62,353 - $79,316

About The Position

As a member of management team, provides oversight and leadership to residential programs. Collaborates with and provides direction and supervision to the Senior Residential Supervisor to ensure quality direct services are provided. Supports the Mission of Residential Services which is committed to providing a continuum of residential settings, creating a safe and functional living environment for individuals with developmental disabilities. Through collaboration, individuals are empowered to become full and active members of their community and to make decisions affecting (or reflecting) how they choose to live their lives.

Requirements

  • Bachelor’s Degree in a related field. Currently in school or agreement to go back to school to obtain bachelor’s degree.
  • Minimum of three years related management experience and/or completion of agency management training.
  • Successful completion of SCIP-RW.

Nice To Haves

  • Masters preferred.

Responsibilities

  • Maintain a comprehensive understanding/knowledge base of the programs/models, including regulations, finances and day to day operations.
  • Ensure programs are in compliance with regulatory requirements and prepared for external reviews and surveys.
  • Ensure programs are of high quality and that improvement is continuous and immediate with appropriate follow up.
  • Serves as agency designated QIDP for all individuals in their respective programs.
  • Supervision and development of staff, including the awareness and knowledge of staff talent pool, staff backgrounds and experience.
  • Awareness of program support area needs (human resources, recruitment, training, information technology, property management, etc.) for communicating needs as appropriate.
  • Awareness of major incidents including appropriate notifications, actions and follow up.
  • Financial and budgeting oversight as assigned.
  • Community knowledge and involvement as assigned.
  • Participation in agency-wide coordination and implementation of new program development.
  • Monitor individual vacancies within the program and coordinate assessments and admissions into specific locations in a timely manner.
  • Ensures revenues are maximized by managing program vacancies.
  • Complies with all agency policies and procedures.
  • Is available 24 hours per day for emergencies at sites.
  • Other duties as assigned.

Benefits

  • generous PTO
  • PTO buyback
  • affordable insurance
  • tuition reimbursement
  • career mentoring
  • shift incentives

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What This Job Offers

Job Type

Full-time

Career Level

Manager

Number of Employees

1,001-5,000 employees

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