Director, Regulatory Risk & Change Management

Manulife • Boston, MA

23h • $125,100 - $175,100 • Hybrid

About The Position

As the Director of Regulatory Risk and Regulatory Change Management, this role offers a unique opportunity to lead and ensure compliance with evolving regulatory requirements, contributing significantly to our mission of maintaining robust governance and risk management practices. By overseeing the end-to-end regulatory requirement process and managing national/global regulatory impacts, you will play a critical part in safeguarding the organization's integrity and operational excellence. This role provides a platform to drive meaningful change, influence key stakeholders, and gain valuable experience in regulatory oversight and strategic risk management.

Requirements

• Minimum of three years in compliance or a related field.
• Three years of experience with MS tools/software.
• Expert‑level experience with Archer with the ability to configure workflows, manage complex data structures, and serve as a platform SME.
• Bachelor's degree in Business, Law, or a related discipline /College Diploma in Business Administration.

Nice To Haves

• Excellent communication and presentation skills.
• Strong negotiation and influencing skills.

Responsibilities

• Validate that regulatory requirements are accurately reflected and traceable in Archer, supported by complete documentation and evidence.
• Provide advisory support to functional teams to help them address regulatory impacts, including identifying required process or control adjustments while ensuring alignment to regulatory expectations.
• Deliver training, tools, and guidance to strengthen enterprise capability in interpreting requirements, completing impact assessments, and maintaining high‑quality obligation documentation.
• Collaborate with Technology and Risk teams to enhance Archer functionality, integrations, data quality, and overall user experience.
• Ensure Archer is consistently and effectively used as the enterprise system of record for regulatory requirements, assessments, documentation, and related artifacts.
• Monitor regulatory issues, CAPs, and commitments, ensuring timely and sustainable remediation with escalation where delays or risks emerge.
• Identify and communicate emerging risk themes, providing early warning signals, root‑cause insights, and forward-looking analysis to senior stakeholders.

Benefits

• We’ll empower you to learn and grow the career you want.
• We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words.
• As part of our global team, we’ll support you in shaping the future you want to see.
• Manulife offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans.
• We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources.
• Our generous paid time off program in Canada includes holidays, vacation, personal, and sick days, and we offer the full range of statutory leaves of absence.
• We are committed to creating a workplace that offers unlimited opportunities for employees to realize their career goals. Whether it’s working abroad, exploring a new career direction or simply progressing in their chosen field, we help our employees reach their full potential.

What This Job Offers

• Job Type: Full-time
• Career Level: Director