Director Regulatory & Compliance Biz Ops

eBay • Austin, TX

2d

About The Position

At eBay, we empower millions of buyers and sellers globally by building a safe, reliable, and compliant marketplace where ecommerce thrives. The Platform Governance, Compliance & Innovation team plays a strategic role in shaping how our business aligns with evolving regulatory and marketplace expectations.
We are seeking a highly strategic and execution-oriented Director of Business Operations to lead a newly formed horizontal Business Operations function supporting enterprise-wide initiatives across Payments Compliance, Platform Governance, and Regulatory Programs.
This leader will serve as the operational backbone of a global organization, ensuring that enterprise commitments are delivered on time, with rigor, and with measurable impact. The role combines portfolio governance, planning, data oversight, vendor management, and operational excellence.
This is a high-visibility leadership role requiring strong judgment, structured thinking, and the ability to drive clarity across ambiguity in a rapidly evolving regulatory environment.

Requirements

• 10+ years of experience in business operations, strategy, program management, consulting, or enterprise governance roles
• 5+ years of people leadership experience
• Proven ability to manage complex, cross-functional programs at scale
• Deep analytical experience building KPI frameworks
• Strategic operator with strong judgment who can shape leadership-level trade-offs
• Strong executive presence and ability to communicate with senior leadership and VP-level audiences by elevating organizational narrative through data-driven storytelling
• Demonstrate strong stakeholder engagement capabilities: drive accountability and process minimizing bureaucracy
• Proven ability to lead teams through change and technological shifts; specifically, a passion for translating the "hype" of AI into practical, everyday cultural habits that improve team performance
• Proven experience leading across multiple time zones and cultures; adept at managing the "asynchronous" nature of global operations without losing momentum or clarity
• Inclusive leader who values clarity, collaboration, and sustainable impact
• Strategic problem solver who also excels at execution and operational rigor
• Passion for creating frameworks that reduce friction and increase speed of execution
• Ability to flex working hours and communication styles to engage effectively with teams globally

Nice To Haves

• Experience operating in regulated environments preferred (fintech, compliance or risk)

Responsibilities

• Portfolio Governance & Execution Readiness
• Planning Leadership
• Data Oversight & Reporting Governance
• Vendor Management
• Operational Excellence

Benefits

• full range of medical, financial, and/or other benefits (including 401(k) eligibility and various paid time off benefits, such as PTO and parental leave)

What This Job Offers

• Job Type: Full-time
• Career Level: Director
• Education Level: No Education Listed