Director, R&D Quality Intelligence & Transformation

Bristol Myers Squibb • Devens, MA

3d • $188,250 - $244,089 • Hybrid

About The Position

The Director, R&D Quality Intelligence & Transformation leads the strategy, build, and adoption of data-driven quality capabilities and innovation across R&D Quality (RDQ). This role accelerates RDQ’s move from reactive, transactional activities to proactive, risk‑proportionate oversight by fusing high‑value analytics, automation, and digital solutions into core quality processes and practices. The Director partners across RDQ, Global Quality (GQ) and where needed with business functional teams to enable faster, smarter decisions that protect patients, strengthen compliance, and improve business delivery. This role will also facilitate budget planning and prioritization of the above strategies and is responsible for roadmap and delivery in close collaboration with Global Quality and R&D.

Requirements

• Bachelor’s or Master’s degree in Chemistry, Biology, IT, or a health‑related field
• Broad business leadership skills with at least 10 years of pharmaceutical or healthcare industry experience, including experience in regulated environments (e.g., Quality Systems, Clinical Development, Pharmacovigilance, or adjacent functions)
• Demonstrated success converting complex challenges into clear plans of action and driving large cross‑functional initiatives to deliver intended business outcomes
• Exceptional cross‑functional, matrix, and project leadership skills
• Commitment and passion for achieving desired outcomes (value, quality, urgency, cost)
• Strong organizational, analytical, communication, and negotiation skills
• Demonstrated experience in budgeting and planning
• Proven project management experience and expertise, including change management, organizational development, risk management, and crisis management
• Analytical mindset to develop effective business and competitive strategies for current and future industry trends, including risk‑based decision making
• Consistently demonstrates a global mindset with balanced cultural awareness, sensitivity, and inclusive behaviors
• Understands the need for change and acts as an ambassador for change, including leading cross‑functional transformation initiatives
• Able to successfully navigate varying degrees of ambiguity in a fast‑paced environment
• Ability to impact and influence with a strong sense of diplomacy and discretion
• Maintains the confidentiality and security of information, data, documents, and records
• Demonstrates commitment to delivering high‑quality work products
• Strong critical thinking skills to analyze complex situations, discern critical issues, and make ethical, scientifically sound, and cost-effective recommendations consistent with company policy and strategy
• Demonstrates flexibility, open‑mindedness, and adaptability to a rapidly changing environment
• Develops strong collaborative working relationships with key stakeholders and manages competing priorities
• Demonstrates computer literacy and ability to function independently in technology‑enabled environments, including data and analytics tools
• Preferred knowledge of GCP/GLP/GVP (and related GxP expectations) and inspection readiness practices

Nice To Haves

• Management consulting experience is a plus.
• Post‑merger integration experience is a plus

Responsibilities

• Digital Innovation & Automation Lead the RDQ Innovation, Digital and Data Analytics Strategies and work together with the RDQ leadership in defining our 3–5-year Strategic RoadMap.
• Provides vision and proposes end-to-end digital solutions leveraging AI/ML, robotic process automation and advanced analytics.
• Provide vision and propose end-to-end digital solutions leveraging AI/ML, robotic process automation and advanced analytics.
• Lead design and scale‑up of digital solutions (e.g., automation “bots,” remote auditing capabilities, GenAI‑assisted reviews) to simplify processes, reduce cycle time, and improve inspection readiness.
• Partner with IT/Analytics teams to ensure data architecture, quality, and lineage support regulated use cases across GxP domains.
• Facilitate budget planning and forecast for RDQ Innovative and Digital Capabilities Partner with GQ Digital Governance teams and IT/Analytics teams to ensure data architecture, quality, and lineage support regulated use cases across GxP domains.
• Quality Intelligence & Decision Excellence Define and own the Quality Intelligence framework for RDQ, encompassing signal detection, trend analytics, and insight-to-action workflows that enable timely governance and escalation.
• Establish and implement comprehensive KPI and OKR frameworks, leveraging near real-time data to deliver actionable insights that empower RDQ leaders and councils in decision-making Governance, Operating Model & Change Leadership Serve as a representative where applicable in GQ governance bodies ensuring digital and innovation related agendas, clear actions, and measurable follow‑through.
• Champion RDQ’s operating model and “Future‑Ready Quality” vision, engaging extended leadership and business functions to cascade context, capability, and ways of working.
• Drive adoption through change management, training, and communications in line with cross functional XLT engagement practices so new capabilities take root and scale.
• Stakeholder Engagement & External Benchmarking Build trusted partnerships with RDQ/GQ and business functions to co-create insights and decision capabilities to drive business solutions.
• Foster a data-driven culture across the organization promoting digital and data literacy and enable RDQ to have the skills they need to operate and thrive in a truly digital environment Manage innovation as a capability by experimenting with new digital technologies, scaling capabilities, and collaborating across the enterprise Track external trends and benchmark RDQ/GQ against industry best practices in analytics, GenAI, remote oversight, and risk‑based quality.

Benefits

• Health Coverage: Medical, pharmacy, dental, and vision care.
• Wellbeing Support: Programs such as BMS Well-Being Account, BMS Living Life Better, and Employee Assistance Programs (EAP).
• Financial Well-being and Protection: 401(k) plan, short- and long-term disability, life insurance, accident insurance, supplemental health insurance, business travel protection, personal liability protection, identity theft benefit, legal support, and survivor support.
• Work-life benefits include: Paid Time Off US Exempt Employees: flexible time off (unlimited, with manager approval, 11 paid national holidays (not applicable to employees in Phoenix, AZ, Puerto Rico or Rayzebio employees) Phoenix, AZ, Puerto Rico and Rayzebio Exempt, Non-Exempt, Hourly Employees: 160 hours annual paid vacation for new hires with manager approval, 11 national holidays, and 3 optional holidays Based on eligibility, additional time off for employees may include unlimited paid sick time, up to 2 paid volunteer days per year, summer hours flexibility, leaves of absence for medical, personal, parental, caregiver, bereavement, and military needs and an annual Global Shutdown between Christmas and New Years Day. All global employees full and part-time who are actively employed at and paid directly by BMS at the end of the calendar year are eligible to take advantage of the Global Shutdown.

What This Job Offers

• Job Type: Full-time
• Career Level: Director