Director, Quality

Gray ConstructionLexington, KY
1dOnsite

About The Position

Gray Construction is looking to hire a Director, Quality to work out of the Lexington, KY office. Why Gray? Gray is a fully integrated, global service provider deeply rooted in engineering, design, and construction, along with smart manufacturing and equipment manufacturing services. Consistently ranked as a leader in the industry, we focus on the following markets for domestic and international customers: Food & Beverage, Manufacturing, Data Centers, Distribution, and Advanced Technology. Founded in 1960, Gray’s robust offering enables us to create one-of-a-kind solutions at the highest levels of customization, delivering unmatched precision and partnership to some of the world’s most sophisticated organizations. Still, these areas don’t define Gray—our people do. Passion, commitment, and a great team spirit all speak to the team members at Gray.

Requirements

  • The new team member is required to have a bachelor’s or technical/associate degree in a related field; and 10 years of related experience; or the equivalent total of both experience and education totaling 14 years.
  • The selected candidate will have excellent communication skills.
  • At least 5 years in a leadership or management role, managing teams and quality initiatives.
  • The selected team member will have proficiency in quality processes, inspection techniques, and regulatory requirements.
  • The new team member should be an energetic, self-motivated individual who enjoys a team environment, as well as a passion for collaboration and professional development.
  • Visa Sponsorship: This role is not eligible for visa sponsorship.
  • The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Responsibilities

  • Oversee and manage all aspects of construction quality control and assurance across Gray Construction operations.
  • Develop, implement, and continuously improve a comprehensive construction quality management program, including all policies, procedures, standards, and tools, aligned with industry best practices.
  • Provide centralized oversight and direction for all project-based quality programs to ensure consistent execution company-wide.
  • Establish, enforce, and maintain standardized quality assurance processes, inspection protocols, and documentation requirements for all phases of construction.
  • Conduct regular project site visits to assess quality practices and verify compliance with contract documents, specifications, codes, and applicable standards.
  • Establish and monitor key performance indicators (KPIs) and analyze quality data to identify trends, risks, and continuous improvement opportunities.
  • Lead technical reviews, root cause analyses, and corrective action planning for quality issues, defects, and non-conformances.
  • Communicate lessons learned, recurring quality risks, and best practices across the organization to drive consistent improvement.
  • Collaborate with project managers, superintendents, and trade contractors to integrate quality considerations into project planning, scheduling, and decision-making.
  • Identify quality-related risks and hazards and develop mitigation strategies to reduce rework, claims, warranty exposure, and operational risk.
  • Coordinate quality activities with safe work practices to ensure alignment between quality execution and jobsite safety.
  • Partner with operations, legal, and insurance teams to support contractual compliance, claims avoidance, and risk mitigation strategies.
  • Design and deliver training programs, in partnership with Gray’s Learning & Development team, to strengthen quality standards, inspection techniques, documentation, and accountability.
  • Establish and partner with a network of Subject Matter Experts to support critical technical disciplines and high-risk scopes of work.
  • Build and maintain strategic partnerships with suppliers, manufacturers, and vendors to support technical reviews, training, and constructability solutions.
  • Lead, mentor, and develop a team of quality professionals, providing direction, coaching, and performance management to build long-term organizational capability.
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