Director, QA

MTM Transit•Indianapolis, IN

3d•$140,000 - $180,000

About The Position

At MTM, we are not just colleagues; we are collaborators on a shared mission; communities without barriers. We have exciting opportunities to join our growing team where your work has a direct impact on the communities we serve. Our company culture is one of innovation, collaboration, and growth. If you are passionate, driven, and ready to join a team where your work will directly transform and shape our industry, then we want to talk to you! What will your job look like? The Director, QA will lead and shape the organization’s technology quality strategy, ensuring delivery of high-quality, secure, and high-performing software products. This role oversees multiple specialized teams providing daily guidance and mentorship.

Requirements

Bachelor’s in Computer Science, Engineering, or related field
10+ years of experience in software quality assurance
Minimum 5 years’ experience in a leadership role
Hands-on experience with DevSecOps practices, CI/CD pipelines, and cloud environments
Strong background in test automation frameworks (Selenium, Cypress, Playwright, etc.) and AI-driven testing tools
Expertise in performance and stress testing tools (JMeter, LoadRunner, Gatling)
Experience with AI/ML-based testing solutions
Knowledge of containerization (Docker, Kubernetes) and microservices architecture
Familiarity with compliance standards (ISO, SOC, GDPR)
Excellent leadership, communication, and stakeholder management skills
Knowledge of containerization (Docker, Kubernetes) and microservices architecture
Ability to maintain a high level of confidentiality

Nice To Haves

Master’s degree preferred

Responsibilities

Provide daily guidance and support to direct reports
Set and execute the technology QA strategy, ensuring it aligns with company goals
Advise leadership and provide insights on technology software trends, risks, and opportunities
Deliver a unified quality strategy that ensures reliable, secure, high‑performing software by optimizing QA testing processes, embedding DevSecOps practices, expanding automated testing coverage, and continuously improving system performance across the enterprise.
Promote continuous improvement and collaboration, represent QA (Tech) in leadership forums, and ensure technology quality initiatives support business objectives
Oversee all testing processes, manage vendor relationships, and negotiate technology QA service contracts
Drive automation and standards by implementing AI-driven test automation, leading technology quality initiatives, and embedding QA throughout the software lifecycle
Ensure compliance through DevSecOps practices, working with partners and regulators to maintain industry standards
Oversee performance labs to validate scalability and reliability, coordinate audit responses, and drive continuous improvement
Monitor KPIs and budgets, track system performance, and identify cost-saving opportunities
Collaborate with engineering and cross‑functional stakeholders to optimize system performance through data‑driven tuning, load and stress testing, and continuous monitoring, while sharing quality and performance best practices at industry events
Develop and enforce technology QA policies and standards, driving CI/CD adoption with automated testing
Other duties as assigned