Director, Public Sector Education

Genesys•New York, NY

2d•Remote

About The Position

Genesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences for their customers and employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform, organizations can accelerate growth by delivering empathetic, personalized experiences at scale to drive customer loyalty, workforce engagement, efficiency and operational improvements. We employ more than 6,000 people across the globe who embrace empathy and cultivate collaboration to succeed. And, while we offer great benefits and perks like larger tech companies, our employees have the independence to make a larger impact on the company and take ownership of their work. Join the team and create the future of customer experience together. Do you have a passion to create amazing customer experiences? Are you a sales leader who thrives on driving growth and developing your team? As the Director of Sales for the Higher Education & Academic Health team, you will have the opportunity to develop and implement comprehensive strategy for the sales cycles to create an amazing customer experience for our client’s customers. You will also have the opportunity to drive an outstanding company culture to support your team in their success. We look for individuals who have a proven track record of overachieving and who like to WIN! Why work for Genesys? You have the opportunity drive the business through accurate forecasting and strategic account planning. You will have the opportunity to work for a dynamic company where the strategic vision to show empathy and understanding for the needs of our client’s customers. You will have the ability to own and develop your territory. You will have an uncapped commission plan with accelerators. Showcase your proven abilities to create relationships with executives, stakeholders, and key influencers. Working for a Magic Quadrant leader with a focus on AI innovations.

Requirements

Proven experience managing and developing a team of sales representatives including recruiting, hiring, coaching, developing, and training for account executives, preferred public sector experience.
Proven experience communicating, negotiating, and helping Account Executives close deals with key executives and stakeholders.
Ability and desire to participate in strategic and tactical planning for the team and region.
Be a "High Energy", results-oriented achiever and a team player willing to work in a demanding and dynamic environment.
Increase your pipeline with current customers and prospects.
Devise a strategy for New Logo, expansion and migration/evolution customers.
Sales management experience (Cloud or SaaS based software sales preferred).
Confirmed ability to lead complex sales cycle, with a track record of successful revenue attainment.
Knowledge of the CCaaS, Digital, and AI market for Higher Education & Academic Health markets.
BS or BA degree or equivalent work-related work experience.
Ability to travel up to 50%.