Director, Proposal Operations

Marathon Health

3d • $120,000 - $170,000

About The Position

The Director of Proposal Operations is responsible for leading, managing, and optimizing the proposal development process across the organization. This role oversees the proposal team, ensures compliance with prospective and current client requirements, and drives the development of strategic, high-quality proposals that align with business objectives and maximize win rates. The Director serves as a key liaison between the Go-to-Market Team, Sales Operations, Operations, and subject matter experts to deliver compelling, competitive, and compliant proposal submissions.

Requirements

• Bachelor’s degree in Business, Communications, English, or a related field; Master’s degree preferred
• 10+ years of experience in proposal management within a leadership role, or equivalent combination of education and experience.
• Proven track record of managing large, complex proposals in multiple industries and sectors.
• APMP certification or equivalent proposal management accreditation.

Nice To Haves

• Experience with knowledge management systems and content development tools.
• Background in the industry relevant to the organization’s core business.
• Expert knowledge of proposal methodologies (e.g., Shipley, APMP) and industry standards.
• Exceptional leadership, communication, and interpersonal skills.
• Strong project management, organizational, and time management abilities.
• Demonstrated ability to work under pressure and meet tight deadlines.
• Proficiency in Microsoft Office Suite and proposal management tools (e.g., SharePoint, Responsive, CRM systems).

Responsibilities

• Provide visionary leadership for the Proposal Team, setting strategic direction and actively contributing to content development, reviews, and production to ensure excellence in every submission.
• Take full ownership of the proposal process from initial RFP analysis through final delivery, reducing the workload for cross-functional teams by managing all aspects of development, coordination, and submission.
• Build and nurture a high-performing, collaborative team of proposal managers, writers, and content coordinators through mentorship, professional development, and a culture of continuous improvement.
• Strategically allocate and manage proposal resources, balancing workloads, optimizing task assignments, and facilitating ongoing training to maximize team effectiveness.
• Design, implement, and refine proposal processes, templates, and best practices to drive operational efficiency, enhance quality, and maintain a competitive edge.
• Partner closely with Growth, Client Success, Operations, and subject matter experts to define compelling win themes, value propositions, and solution strategies that differentiate the organization in the marketplace.
• Ensure all proposal submissions meet or exceed client requirements, adhere to company policies, and comply with industry standards, safeguarding organizational integrity and reputation.

Benefits

• Comprehensive Health & Wellness Benefits: Choice of 2 medical plans, 2 dental plans, and vision coverage, unlimited free mental health benefits and EAP resources, Rewards for challenges and healthy lifestyle activities
• Family Friendly & Reproductive Health Benefits: Family-building and hormonal health benefits and paid parental leave
• Time-Based Benefits: Generous PTO or FTO, Paid Holidays + A Day for What Matters
• Financial Support: Company paid Basic Life and Disability insurance, Supplemental Life, Spending Accounts, 401(k) with employer match and graded vesting
• Continuing Medical Education (CME) for maintaining and strengthening the knowledge, skills, and expertise of our health center teammates, as applicable

What This Job Offers

• Job Type: Full-time
• Career Level: Director
• Number of Employees: 501-1,000 employees