Director Project Management

Cross Country Healthcare

About The Position

Cross Country is looking for top talent to join our team! We are a market-leading, tech-enabled workforce solutions and advisory firm with more than four decades of experience helping organizations solve complex labor and operational challenges. Recognized as a Top Place to Work by U.S. News & World Report and a Most Loved Workplace by Newsweek, Cross Country is committed to quality and excellence in everything we deliver. We were also the first public company to earn The Joint Commission Gold Seal of Approval® for Health Care Staffing Services Certification with Distinction — a standard we continue to uphold today. BASIC PURPOSE: The Director, Project Management Office (PMO) position plans, directs, and coordinates activities to successfully implement strategic IT/PMO initiatives. This position will ensure that IT goals or objectives are accomplished within prescribed time frame and funding parameters. This role will be responsible for creating presentations and communication to key stakeholders regarding scope, progress, KPIs and dashboards. This role evaluates IT department operations and provides managerial reporting, project management governance, and process improvement. Also, as part of this role, the Director will coordinate Organizational Change Management and oversee Change/Release Management.

Requirements

BS/BA from an accredited college or university; ten to fifteen years of relevant IT/PMO experience; or equivalent combination of education and experience.
10+ years of Project Management experience
Experience in managing a global team
Proficient with Microsoft tools - Word, PowerPoint, Excel, Visio, SharePoint, Teams, Planner, etc.
Possess working to advanced knowledge of Business Analysis: Requirements gathering, Business Requirements capture and documentation, Process flows, Possess working to advanced knowledge of Digital Transformation and pertinent projects, such as: Process re-engineering and automation, Data migration and integration, Electronic Content Management Systems, ERPs, CRMs, Business Web Technology, etc. Azure, AWS, Google, and other Cloud Technologies Project Management Tools, such as: MS Project, JIRA, Smartsheet, Monday.com, Trello, etc.
Must be self-driven and able to work with little or no supervision.
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
Strong organizational skills, meticulous attention to detail, high sense of responsibility
Ability to execute ideas, learn and be involved in the business Ability to work within ambiguity and competing priorities.

Nice To Haves

Desirable certifications include (not all required): PMP, PgMP, PRINCE II, CSM, CBAP, PMI-ACP, SAFe Agile, ITIL, ITSM, Lean Six Sigma

Responsibilities

Establish the standard methodology, governance, templates, and tools necessary for CCH to project manage, oversee, organize, and help drive IT initiatives, measure KPI’s, prepare presentations, action trackers, and reports as needed
Manage the Global Project Management team to ensure compliance with PMO methodologies, governance, templates
Work with other corporate leaders and business sponsors to place project managers in IT related initiatives with the appropriate skillsets and experience.
Capture and report on department’s goals and KPIs; partner with IT leaders to create QBR presentations
Ensure effective communication and stakeholder engagement activities making use of communication resources and reporting/tracking systems
Manage PMO’s monthly budget and follows up on budgetary issues and actions
Develop accountability processes to ensure leaders and their teams are executing on key PMO priorities
Conduct research and analysis of market trends
Ensure project align with strategic plan and desired outcomes
Develop presentation materials including charts, graphs, and data representations
Provide ongoing analysis and delivery of projects to maximize use of resources including time, people, and money
Monitor project costs to maximize use of resources
Work with leadership team on wide ranging scope and insight into all company-related matters
Prepare presentations and updates for internal audiences, such as leadership reports or presentations for company-wide meetings
Set agenda and prepare material for weekly leadership staff meetings; track action items and follow up on outstanding deliverables
Work with leadership team to create the agenda for all hands, strategic meetings, and leadership meetings
Update IT on progress against goals and project updates
Organize and prioritize critical issues and required information to facilitate efficient decision making
Collaborate across multiple functional areas to provide oversight and guidance on key projects
Create insightful analytics and actionable summaries
Other duties as assigned
Must have the ability to perform the essential functions of the job with or without reasonable accommodation.

Benefits

Cross Country offers a competitive compensation, benefits, and wellness program, including Medical Insurance, Dental Insurance, Vision Insurance, Life Insurance, Disability Insurance, Voluntary Insurance, 401(k) plan, Tuition Assistance, and Pet Insurance.
The company offers a variety of Wellness options through Burnalong, which offers a robust online platform of classes and programs as well as local gym access.

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